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Debenhams Reviews

2.9 Rating 1,461 Reviews
47 %
of reviewers recommend Debenhams
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08445 616 161

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Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
Anonymous
Debenhams 1 star review on 22nd July 2024
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Anonymous
Anonymous  // 01/01/2019
Happy with everything but moved house 1/2 mile away £63 admin charge
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(Car Insurance) - Posted 6 years ago
Order came alot quicker than expected I was kept updated throughout the tracking process.
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Posted 6 years ago
I would not ask anyone to go with this insurance and will be glad when the year is out i thought things was fine with the insurance but 4month down the line i got told there was a problem had to pay more money my thought was just wanting more money i gave the correct information over all at the start and they said this was good then 4mounth down he line come bk to me so not good
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(Car Insurance) - Posted 6 years ago
Ordered some furniture and they were delivered very fast and the people were very friendly and helpful. Quality is excellent and looks stunning in my newly furnished living room.
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Posted 6 years ago
Wide range of high-end cosmetics with good in store and online discounts, but website is slow and frustrating, Instore assistance is excellent (used Estée Lauder counter for foundation match) received loads of samples and a £5 off voucher. Good range of Dior products which are my favourites apart from Gerard cosmetics (mainly for their longevity) nearest Debenhams however is 20 miles away so do shop online mostly.
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Posted 6 years ago
Good product and I was kept well-informed about the progress of the order and delivery.
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Posted 6 years ago
Excellent rates for new drivers
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(Car Insurance) - Posted 6 years ago
Karina - sales advisor on Fragrance - had served me on my two occasions at the store in Bromley - she always was polite and very kind to me. One of the loveliest ladies I have ever met. Very genuine and efficient. Thank you Karina. Bharti Ram - Manager - Clinique - also served me today and was very efficient and welcoming. Thank you Bharti. Bromley is my home store I love this store and everyone in it. Thank you Karina for being so inviting - see you soon - Jus x
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Posted 6 years ago
I purchased a set of Egyptian cotton towels and after just one wash they become hard to the touch it has been just over 28days i purchased on my debenhams card I had to go instore for a opinion , they said that the items were fine and told me to take a walk I WILL SHOP WITH AMAZON next time dont shop at Debenhams horrible once you bought it then after 28 days you are on you own take my experience
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Posted 6 years ago
Found what I was looking for at a good price
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Posted 6 years ago
Lady at the Clinique counter was very helpful & helped me choose a number of items that are just perfect for me. Thank you
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Posted 6 years ago
Shipped a glass candle in a plastic bag wrapped with tape. Obviously arrived smashed to pieces.
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Posted 6 years ago
Absolutely love Debenhams I've been buying everything from luxury Sheridan fluffy towels to Bobbi Brown skin care items ,make up ,kiehls skin are items, perfume also red herring love all there clothes & Dorothy Perkins you .can buy everything you need & cheaper than shops as i get emails telling me 25% or 40% off even half price my regatta rain jacket ,I'd Be lost with this online store
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Posted 6 years ago
Very good online service with quick and efficient service. Wonderful sales
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Posted 6 years ago
Poor service. Would avoid. Took 8 months to eventually send the actual insurance policy documents
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(Car Insurance) - Posted 6 years ago
Made an online purchase of a hat for my Daughters wedding. Great service with a no quibble returns policy. Very pleased with my hat and delivered straight to the door. Thank you Debenhams will definitely use your online service again.
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Posted 6 years ago
Ok
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(Car Insurance) - Posted 6 years ago
Essential accessories
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Posted 6 years ago
Placed an order for several dresses on the 9th as I needed one for an event on 18th. I was told that they would be delivered separately and would arrive on 17th. This was cutting it too fine and I accepted that I would need to do a physical shop on 12th. However half the order arrived on the morning of 12th. A lovely surprise. Thank you Debenhams!
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Posted 6 years ago
Good quality and price
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Posted 6 years ago
Debenhams is rated 2.9 based on 1,461 reviews