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Debenhams Reviews

2.9 Rating 1,458 Reviews
47 %
of reviewers recommend Debenhams
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08445 616 161

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Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
Anonymous
Debenhams 1 star review on 22nd July 2024
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
Great service, no delivery charge for gold card customers. Also no hassle refunds if you need to return any products.
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Posted 7 years ago
Very clean and well organized.
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Posted 7 years ago
Their goods have always been satisfactory, and easy to order online and pick up at city store. Never had a problem. Recently purchased something online and it was even better than it looked online.
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Posted 7 years ago
A great shop to buy for clothes makeup and homeware
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Posted 7 years ago
My online order arrived quicker than the delivery date and was infirmed every step of the way where the order was.
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Posted 7 years ago
I recently visited the Bradford store to collect my beauty gift great service from Sana and Sofina their knowledge is fantastic they are a credit to your store
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Posted 7 years ago
excellent service
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Posted 7 years ago
i have not done much shopping in debenhams as i thought it was expensive, but as i started looking around the shop i had members of staff asking me would i like some helping trying to find the item of clothing that i was looking for, they were very pleasant towards me, so i was a happy person, they helped me out telling me that i could do something called click & collect in-store there and then, i asked if i could pay on my debenhams cards and was re-assured that there would not be a problem. i ordered a few items of clothing and paid straight away, i was told that i will get an email and as we were chatting it came through on my phone telling me that my order has been placed and was on its way, i was told i would get an email in a few day to come and collect, when i came in to collect my parcel i asked a member of staff where to collect it from, they told me upstairs on the 2nd floor. if i couldn,t find it just ask and they will help me, they are so friendly in debenhams i will be shopping more often in the future, yours faithfully MR C THOMPSON
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Posted 7 years ago
Purchase and packaging of Weird Fish clothing line.
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Posted 7 years ago
I made an order online recently. Goods came back within days, was very happy with their service.
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Posted 7 years ago
Always can buy beautiful clothes and my size .. 6 .. best stores is Debenhams
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Posted 7 years ago
Good value
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(Car Insurance) - Posted 7 years ago
The sizes that are stated fit perfectly for my family. Good judge on the sizing. Wonderful range from clothes to household items
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Posted 7 years ago
Items came quickly. It helped that the returns labels were in the parcel.
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Posted 7 years ago
Quality goods , first rate customer service,free returns , cannot be better.
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Posted 7 years ago
I bought two jackets for my mums 83rd birthday in different sizes. Later I returned the one she didn't want, the other one was perfect!. The staff always return and exchange purchases without any quibble, whilst I was there I noticed a lovely dress for myself and a pair of boots for my daughter which I purchased using a voucher . Absolute bargains and very good quality. I can get items and gifts for the whole family at Debanhams. Excellent service
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Posted 7 years ago
Great clothes for 9-11 year old girls - not all grey and black. Decent range - great value
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Posted 7 years ago
I am able to order from many suppliers and have the items delivered,either to my home,post free using my Debenhams card, or to a local store at my convenience, I recently had a problem with some boots that I bought and it was dealt with very quickly and to my satisfaction.I ordered a shirt this week and it was in store the next day.Also a bonus is that one receives money off vouchers for buying from them.
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Posted 7 years ago
Great service
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Posted 7 years ago
Hereford store nicely laid out, stuff easy to find, staff helpful. What more do you want?
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Posted 7 years ago
Debenhams is rated 2.9 based on 1,458 reviews