“I visited Debenhams Trafford Centre on 24th Aug & went to the Dior Stall. David at the Dior stall was very helpful & friendly. I’d definitely buy again & would recommend everyone to visit the Dior Stall in Debenhams Trafford centre, Manchester. Thanks again for the great customer service David :-)”
“Nahid at Jon Richard (Staines debenhams)- absolutely outstanding service, informed me about the Debenhams beauty card and signed me up, also recognised me as a previous customers, genuine, warm welcome everytime. Thankyou for your service and best wishes. Tessie”
“The staff in debenhams colchester so helpful in womens dept. They handled a difficult customer from Quiz with tact and were professional and went out of way to find a top in sale for me”
“Went into Derby store today with my fiancee, mother in law and my mum, looking for a suit for our wedding had already tried several different shops with no success, my partner tried several suits on and was losing hope of finding a suit perfect for our big day then John came along he could see the distress in her face and was amazing from start to finish he knew what size she would need just by looking at her, within half an hour we had the perfect suit all except the waist coat which he searched to see which stores had it in her size and ordered it for us to be delivered to store, thankyou John from the bottom of my heart you dont know just how much we appreciated your help in what was a very stressful situation for my beautiful fiancee”
“I visited the Newbury store on August 10th. I am pleased to say the staff there were very attentive especially I like to give a young lady call Sam a special thanks for her friendliness, patience and she is very conscientious in her work. Her dedication to her work was fantastic.Debenhams are very lucky to have her. I came away from the store very happy.”
“Great food! Great value! Fantastic staff who were friendly, helpful and efficient in their work. Extremely helpful when assisting vulnerable customers who had mobility issues. Well done Stirling!”
“Visited the Watford Branch to buy some perfumes for gifts. A lady called Nims was extremely helpful and even helped me open an account. She knew her job thoroughly and as I was buying a lot she arranged for it to be gift wrapped as well. Would thoroughly recommend anyone to ask for her if they require help in that department.”
“I don't like shopping! I needed an outfit for a wedding (my wedding!) So I booked a Personal Shopper in the Eldon Square, Newcastle upon Tyne store. I went at the appointed time ,with great trepidation. I was met by Krista and was immediately put at ease. She served me coffee and had a whole rack of dresses and jackets ready for me to try. I didn't at any point feel in the least way obliged to purchase any thing. Krista emphasised that I must several times that I had to feel comfortable with whatever I chose. She brought a second huge rack of garments....I ended up buying not only a dress and jacket (the dress much to my surprise was by far and away the cheapest I tried on at £20.00!) but also a second Coast jacket, plus 2 pairs of Jasper Conran trousers ALL in their very wonderful sale! After a further cup of coffee, I was presented with Clarins goody bags for both myself and my partner! I cannot praise the service highly enough. The pain has been taken out of shopping! And you do get an honest opinion from your personal shopper.”
“This is one of my best online stores! They have quality products that really fits the value and much more than some of the prices that you pay.
Their service delivery is fantastic! I haven't received any item from Debenhams and I thought of sending it back!
The secret to this is to continue producing quality and ensure service delivery is right.
I highly recommend this online store.
I have bought different clothes, shoes, and hand bag. They are all wonderful.”
“Needed help regarding my debenham card ..spoke with a lady called Fran .cannot thank her enough for her patience and understanding .please pass on to let her know how grateful i
was for all her help Bradford store ,”
“Kelly from the southend on sea branch was so brilliant and helpful. We need more women like kelly. Very polite and calm whilst i was stressed. Thank you :) x”
