“Since moving from the UK to Madeira four years ago I have had to do most of my clothes/perfume/gift shopping online. I did work for the company for nearly 20 years before retiring, & will always be a devoted fan of the good quality of goods available, plus I can still take advantage of the discounts available with my staff card - very handy for a pensioner!! There have been just a few hiccups over the past four years, but usually quickly sorted out with a quick call to Customer Services, so I am usually an extremely happy customer, thank you Debenhams!!”
“Everything went wrong. Deliveries, timing, customer service, communication... it's unbelievable that this pretend upper class store provides a level of service that would not even be able to compete with Primark.”
