“Website painfully slow and unresponsive - then 'catches up' after you have given up and tried to leave page. Would love to buy but need a better website. I see Debenhams say it is fine but all those who have commented can't be wrong!”
“Website does not work. Earlier this year managed to order items.although slow you could persevere.now you just give up. Lags behind, sends you to the wrong page. Impossible. Maybe they don't want anyone to buy anything. Emailed them and rhey said it works fine for them and refresh the page. Doesn't work so clearly not interested in getting it sorted and want to lose money”
“Spent one hour
trying to place order on the website, extremely slow and then it totally lost my order , such a waste of time. Tried again, same thing happened. I emailed and they said the site is superfast so the error was with my browser not them. Please sort this out as I am not placing any more orders until site improves. Website is not fit for purpose.”
“The ceo wants a good slap for not sorting this slow website out your loosing millions £££ just like when Debenhams was on the the street won’t be long now till it disappears again….”
“Usually happy with debenhams but recently website is painfully slow and unresponsive.
Just given up with trying to place order.
Seems this is not an isolated case and can't understand why website hasn't been fixed!”
“Your website is appalling. It doesn’t load. I put in womens sandals, I get childrens. It kicks you off. I am never able to get fully through what I want to look at and I get fed up and leave. I would imagine this is not good for sales.”
“Slow for items to appear on the screen as you scroll down view more items button disappears when you still have 150 or so more items left to view but you can’t and have to start alll over again given up your loss….”
“Been a Debenhams customer for years but won't be shopping with them again. Website is so slow I give up.
Come on Debenhams / Boo Hoo sort your act out”
“Website is rubbish, doesn't work at all only since Boohoo took over.
Don't have all day to wait will order elsewhere.
Sad as I loved to shop at Debenhams!”
