“The website was easy to navigate and after placing an order was kept updated on delivery which only took 3 days. The order was 100% correct and everything ordered was exactly as described.”
“ought an expensive 6 seater Efni Italian design dining table online after 3 month use table looks about 10 years old, wooden top is marking so easily all scratched and marked. Will never buy any furniture again from them. Went through all the appropriate complaints channels via them, then independant inspector and then regulator who advise sorry because no actual manufacturing fault there’s nothing they can do!! I loved this table when o found it after searching for months now wish had hadn’t found it as every day use means it looks terrible in my stunning new kitchen, angry and upset doesn’t cover it!!!!”
“I really like shopping with them. They keep me informed of my parcels progress & I've made some nice additions to my wardrobe especially in the sale.”
“Quick delivery but would have preferred it to all come in one package instead of three different parcels, over a period of 3 days - I don't mind waiting for longer for this either! Easy returns process and relatively quick refund for unwanted items.”
“Turns out you can't return G-Star stuff to stores as they only sell it online. Wasn't told this by the first store clerk but the guy in the second store more than made up for it with some excellent service.”
“I received the goods on time and was delighted with the products. They were as specified on the website and I was extremely pleased with the customer service in store.”
