“Debenhams charged my card twice during my last online purchase. I completely see what everyone else is saying in the negative reviews because I couldn't get any answers out of them either as to why it happened. I called and they said that it was due to a busy period and that they were short workers? What does that have to do with why I was charged twice for one purchase. Also, the person I was speaking with barely spoke english so it was really hard to understand.”
“Save yourself the trouble and don't even order anything from this incompetent retailer. My order never showed up and I can't get a hold of an actual person when I call. I just want to cancel my order and never shop there again!”
“I try to shop online more then in the local Debenhams because my local store never has anything in stock. But the online service is terrible as well. They never sent the item I ordered and they took payment. I have tried to get in touch several times and get zero help. Don't order from them!”
