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Debenhams Reviews

2.9 Rating 1,505 Reviews
46 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
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28
Anonymous
Anonymous  // 01/01/2019
Very complicated system to buy or make payments that did not always work and inflexible options to choose dates for Direct Debit
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(Car Insurance) - Posted 7 years ago
I. choose Debenhams as they were one of the online options and the cover and price were very good I will renew my insurance with them when my policy runs out .
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(Car Insurance) - Posted 7 years ago
I made an order online recently. Goods came back within days, was very happy with their service.
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Posted 7 years ago
Always can buy beautiful clothes and my size .. 6 .. best stores is Debenhams
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Posted 7 years ago
I got beautiful bedding in their sale. This made me very happy.
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Posted 7 years ago
Good value
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(Car Insurance) - Posted 7 years ago
The sizes that are stated fit perfectly for my family. Good judge on the sizing. Wonderful range from clothes to household items
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Posted 7 years ago
Items came quickly. It helped that the returns labels were in the parcel.
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Posted 7 years ago
Quality goods , first rate customer service,free returns , cannot be better.
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Posted 7 years ago
I bought two jackets for my mums 83rd birthday in different sizes. Later I returned the one she didn't want, the other one was perfect!. The staff always return and exchange purchases without any quibble, whilst I was there I noticed a lovely dress for myself and a pair of boots for my daughter which I purchased using a voucher . Absolute bargains and very good quality. I can get items and gifts for the whole family at Debanhams. Excellent service
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Posted 7 years ago
Great clothes for 9-11 year old girls - not all grey and black. Decent range - great value
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Posted 7 years ago
Good quality products and reasonable prices.
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Posted 7 years ago
I am able to order from many suppliers and have the items delivered,either to my home,post free using my Debenhams card, or to a local store at my convenience, I recently had a problem with some boots that I bought and it was dealt with very quickly and to my satisfaction.I ordered a shirt this week and it was in store the next day.Also a bonus is that one receives money off vouchers for buying from them.
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Posted 7 years ago
Ordered 3 items in the sale, collected parcel from the store, although the bag had my name/address on it the items inside were not mine and the invoice addressed to someone else, they could not send me the goods I originally ordered because they were out of stock, all I got was an apology, no discount offered on a future purchase or gift card, just an apology.
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Posted 7 years ago
Great service
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Posted 7 years ago
Hereford store nicely laid out, stuff easy to find, staff helpful. What more do you want?
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Posted 7 years ago
Very helpful lady at till, told me everything I need to know, and although told me of store card was not pushy at all.
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Posted 7 years ago
I bought the Homedics Comfort neck & shoulder heat massager and it is such a joy to use as I suffer from neck and shoulder pain and this really works, delivery was quick and I use it every day.
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Posted 7 years ago
Fantastic choice of items available throughout the store & website .
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Posted 7 years ago
Everything was very smoothly carried out in my policy transaction
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(Car Insurance) - Posted 7 years ago
Debenhams is rated 2.9 based on 1,505 reviews