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Debenhams Reviews

3.0 Rating 1,405 Reviews
49 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 24th December 2024
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Debenhams 1 star review on 27th November 2024
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Debenhams 1 star review on 27th November 2024
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Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
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Debenhams 1 star review on 22nd July 2024
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Debenhams 1 star review on 22nd July 2024
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26
Anonymous
Anonymous  // 01/01/2019
The website is unusable - just keeps reloading back to the home page when I try to enter my delivery address.
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Posted 2 years ago
Website is unusable,not fit for purpose
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Posted 2 years ago
The ceo wants a good slap for not sorting this slow website out your loosing millions £££ just like when Debenhams was on the the street won’t be long now till it disappears again….
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Posted 2 years ago
Useless website obviously don’t want customers pages won’t load so slow it’s unbelievable unless you know exactly what you want forget coming here….!!!
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Posted 2 years ago
Usually happy with debenhams but recently website is painfully slow and unresponsive. Just given up with trying to place order. Seems this is not an isolated case and can't understand why website hasn't been fixed!
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Posted 2 years ago
Your website is appalling. It doesn’t load. I put in womens sandals, I get childrens. It kicks you off. I am never able to get fully through what I want to look at and I get fed up and leave. I would imagine this is not good for sales.
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Posted 2 years ago
Lost will to live …… gone to m&s in the end
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Posted 2 years ago
Slow for items to appear on the screen as you scroll down view more items button disappears when you still have 150 or so more items left to view but you can’t and have to start alll over again given up your loss….
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Posted 2 years ago
Awful website to slow.
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Posted 2 years ago
Been trying for 2 days to access your website, it will not load therefore impossible to browse and shop! Given up trying and gone elsewhere
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Posted 2 years ago
So slow gave up trying to order. Someone needs to sort this site out
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Posted 2 years ago
Too slow, impossibile to browse and shop!
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Posted 2 years ago
Website rubbish. Can't ever get it to load so impossible to buy anything
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Posted 2 years ago
Been a Debenhams customer for years but won't be shopping with them again. Website is so slow I give up. Come on Debenhams / Boo Hoo sort your act out
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Posted 2 years ago
Website is rubbish, doesn't work at all only since Boohoo took over. Don't have all day to wait will order elsewhere. Sad as I loved to shop at Debenhams!
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Posted 2 years ago
What on earth is wrong with your website? I can't begin to imagine the number of customers you lose each day because your site is the worst I have ever come across,and believe me, I shop online all the time. I have just given up once again looking for something, otherwise I would have had to throw my tablet through the window. PLEASE employ someone with a brain to revamp it before you go out of business completely.
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Posted 2 years ago
Website is ridiculously slow. It was so good before Boohoo took over. I wonder they actually sell anything as I continually give up and buy elsewhere.
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Posted 2 years ago
Awful website, so slow. I will take my custom elsewhere. Doesn't even deserve 1 star.
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Posted 2 years ago
Have now given up trying to order anything from Debenhams website. It's so slow as to be unusable. I cannot believe they haven't solved this problem. They must be losing money hand over fist through lost sales due to this issue.
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Posted 2 years ago
What a absolutely awful website, that slow it almost doesn't operate, 10-15 mins to order 1 item, pathetic COME ON DEBENHAMS GET IT SORTED PLEASE, you must be losing sales with people's frustration at the slowness, do you have 5yo kids working your website, no offence to kids in general.
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Posted 2 years ago
Debenhams is rated 3.0 based on 1,405 reviews