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Debenhams Reviews

2.9 Rating 1,504 Reviews
46 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
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28
Anonymous
Anonymous  // 01/01/2019
Excellent service and prices. Best place to shop
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Posted 7 years ago
I visited Debenhams Manchester.market street today in search of a deep fat fryer. I would like to commend store manager Jane Blackburn senior sales in the home department.for her patience with all my questions , Being elderly it was such a wonderful experience.Even going to the trouble of showing me on the internet the difference in various models.....I will definitely tell my friends and relatives what a happy experience I had.Thank you very much.
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Posted 7 years ago
Love it when Debenhams have a sale good quality at great prices
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Posted 7 years ago
Easy straight forward online shopping
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Posted 7 years ago
Debenhams January sale has been fantastic i manage to buy 6 dresses all for £120 all dresses were half price or much less and of good quality fantastic
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Posted 7 years ago
Amazing products bought in the sale...from urban decay and Kat von d...arrived quickly and in perfect condition....delivery fully tracked with Hermes....excellent service
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Posted 7 years ago
The order came so quickly. Was very happy with the despatch.
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Posted 7 years ago
An easy to use website and checkout process which always encourages me to use the company again. I was informed that my order would arrive in two parts which avoided confusion. The bigger of the two parcels arrived in a lovely box and very well packaged which again wins my vote as there were some glass objects there. Great!
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Posted 7 years ago
Good Customer care and informed staff
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Posted 7 years ago
Trying to get my proof of no claims but can’t log on. Saying I’m not registered. Not helpful
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(Car Insurance) - Posted 7 years ago
easy to order online - good price as in sale
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Posted 7 years ago
A big Thankyou to the Clarins beauty consultants at the Stirling store, for a lovely experience, not forgetting the complimentary mini makeup from the counter consultant. My sister and I left the store relaxed, rejuvenated and ready to face the world. Thanks for the advice and recommendations. Follow up appointments made for March.
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Posted 7 years ago
love the 'click and collect' and earning points by using my Debenhams card!
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Posted 7 years ago
Excellent saved me few 100s
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(Car Insurance) - Posted 7 years ago
good company
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(Car Insurance) - Posted 7 years ago
I had ordered a dress and faux fur shrug for my granddaughter to wear as a bridesmaid for her auntie. The shrug was rather small but was replaced with a larger size promptly. Unfortunately the dress for which I ordered size 12-13 years, arrived size 9 years!! I returned it to the store in Leeds and received a refund. They were unable to supply the correct size. I was NOT happy about that. Fortunately I was able to purchase a suitable dress at a different store.
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Posted 7 years ago
I was really with the services and I good response from debenhams
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Posted 7 years ago
I managed to get the leather jacket that I was looking for, for a very good price
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Posted 7 years ago
They did whatever they could to make sure I was happy. Their customer services are caring and they helped me. I would use them again without a second thought.
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Posted 7 years ago
The staff at the perfume counter were ever so helpful in helping me choose a fragrance for a loved one, very professional and helpful in the peak of the hectic Christmas shopping period.
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Posted 7 years ago
Debenhams is rated 2.9 based on 1,504 reviews