“I bought clothes and a blender at the same time and I received them very quickly. Everything I bought was value for money and I was very pleased with the products when they arrived.”
“The dress I wanted wasn't in stock so the lady straight away offered to order online. It was delivered within 3 days which was great as I needed it for the following weekend. Fantastic customer service and an excellent quality dress.”
“I bought a set of suitcases and one was a different colour, when I phoned there was no quibble they just arranged to send out another one. I was kept informed at all time of its arrival and it came really well packed. great service”
“I wanted two sets of bedding and they only had one set in the colour I wanted so they ordered me the second set. They informed me by email when they were in store, obviously at no charge to me. They were friendly and efficient.”
“Debenhams was an excellent shop with enough space to walk through aisles and view products (Unlike other well known shops) The standard of products is excellent and customer service was beyond professional”
“Brilliant service. I ordered a new shaver and it arrived before it was supposed to. Quick and easy checkout made for a very simple shopping experience.”
“Brilliant service. I ordered a new shaver and it arrived before it was supposed to. Quick and easy checkout made for a very simple shopping experience.”
“I ordered a bread bin with matching biscuit and tea, coffee, sugar canisters. They had a good selection on line and with a reduction in price. I found what i was looking for and ordered the items. They arrived quickly and well packaged. Unfortunately the colours were not what I was expecting and so had to return them. You then have four choices how to return, by store, Royal Mail, courier or My Hermes. I have now returned the items by My Hermes which was simple and free. I would definitely Debenhams and will order again in the future.”
“I had trouble buying online as my browser was not compatible at that time, but the members of the sales team I spoke to regarding a number of purchases (and a swap for different size) were most courteous and very helpful. I have bought a number of items from Debenhams and delivery, tracking and no qualms about exchange or refunds, has been excellent - will certainly buy again. Very pleased.”
