“I have now got 3 mattresses from Debenhams 1 double and 2 single the 1st order I was speechless I had been over and over trying to find the best possible mattresses they came through the door the quality was 110% I was so happy they are so comfortable it’s unbelievable
Now this single came today and again on time the quality is outstanding it’s different from the other 2 it’s made to an outstanding quality and again I’m so pleased I would like to thank Debenhams I’ve used your services for over 30 years and I have never had any problems”
“After reading some reviews maybe I’ve been lucky but I have never had any problems and this is from someone who hates online shopping. My deliveries are often free and always arrive promptly. The goods I’ve ordered which are usually, though not always, perfume and cosmetics are a better price than I can find elsewhere. Quality is good though admittedly when you have a favourite brand then obviously you know the quality is there wherever you purchase the product. I have no issues at all but I do miss their High Street stores.”
“Found what I wanted £6 cheaper than anywhere else and got free next day delivery ..I'm impressed
I've never had a problem in the past not orderd anything for while .
This just confirms my experience with them. For me I cannot fault them”
“I was having difficulty returning my goods, and tried several methods, which I was not getting right!
Thankfully the team at customer services, were so helpful, and guided me through to return my parcel, Danyal sent everything that I needed to know, and I was very grateful. Thank you to an amazing team.”
“excellent purchase of leather shoes that were reduced to an excellent price. speedy delivery ( much faster than anticipated )and kept up to date via email of delivery progress. I would definitely purchase from this company again. Well done to Debenhams.”
“Ordered a pair of leather mens shoes, the quality is outstanding, at a really good price, amazingly fast delivery. Will definitely be ordering again.”
“I have ordered from Debenhams several times during the last several months and have found their delivery and customer services to be spot on! I therefore have to question some other reviews??? Well done to a great team at Debenhams and thank you to all!!!”
“I went to Debenhams liverpool on Tuesday evening. How amazing the Christian Dior representative was and then to follow onto a Givenchy young male representative who went over snd beyond with his customer service. Cannot remember being treated on a personnel level with my daughter as this experience was.”
“Halima on YSL counter was amazing, she answered all our questions and helped us find the best products. Her customer service was also 5*, absolute star!”
“Today I purchased gift sets for my family, from the beauty and fragrance section of Debenhams in Crawley. Christine from the Dior counter served me, also Chris from the fragrance section. They were so,so helpful, nothing was too much trouble. Debenhams, these sales staff are a credit to you. I cannot praise them enough. Thank you. Will certainly go back to these sales staff for more gifts in the future.”
“Went to make up on Saturday with my daughter, spoke to the sales rep Hosna Bahaclur on Benefits, I have to say she was excellent not too pushy on products, wanted to make sure we only bought what we wanted. So pleasant nothing was too much. Then went upstairs to luggage again Andy Dow was lovely excellent advice and was very polite and knowledgeable, ended up buying the correct product I needed. Just felt how professional they were and helpful. Would recommend them.”
“A very pleasant experience when buying cutlery in the Sheffield store. Served by Jessica, on the upstairs till with a very pleasant smile. I had to return the following day and she again dealt with my query efficiently and effectively. She has clear communication skills and listens with patience and curtesy.
An asset to Debenhams store
.thankyou😀”
“I bought a pair of shoes about 10 months ago and they have proved to be one of the best pairs of shoes I have ever had.
So when I wanted some new aftershave, I went to Debenhams.
A young Lady let me sample 3 aftershaves and I found and bought one.
I checked online afterwards, and found that Debrnhams was the cheapest
Well pleased”
“Helpful, knowledgeable , gift wrapped present, nothing too much trouble. With a few little extras. Big thanks to Sophie at Debenhams Lancôme at Meadowhall.”
