Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,516 Reviews

87 %

of reviewers recommend Decathlon

4.4

Based on 11,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, good prices. Service and staff knowledge good.”

Helpful Report

Posted 8 years ago

“You supplied a quality product at a very good price.”

Helpful Report

Posted 8 years ago

“Great budget friendly options for a wide range of sports without compromising on quality”

Helpful Report

Posted 8 years ago

“The items purchased have been good quality, excellent value and delivery is prompt”

Helpful Report

Posted 8 years ago

“Items were great and a great price - it just took a long time to get them.”

Helpful Report

Posted 8 years ago

“Excellent products. Speedy delivery”

Helpful Report

Posted 8 years ago

“Ordered online and got delviered to store, pick up was quick and staff where helpful and courteous. What more could you ask for.”

Helpful Report

Posted 8 years ago

“everything”

Helpful Report

Posted 8 years ago

“After initial problems, (stock shown online was not actually in store) good helpful customer service got it sorted very quickly.”

Helpful Report

Posted 8 years ago

“Very good”

Helpful Report

Posted 8 years ago

“There is always someone there to help. There's no need to scour the shop floor for a member staff, at the same time they are discreet. Other retailers should take note.”

Helpful Report

Posted 8 years ago

“very good quality of items, good prices”

Helpful Report

Posted 8 years ago

“Our nearest Decathlon is 40 minutes away. It was great to be able to order the item and have it delivered promptly and without hassle.”

Helpful Report

Posted 8 years ago

“Great price and delivered well before they said they would.”

Helpful Report

Posted 8 years ago

“The item didn't arrive by the date stated when ordering as a result my son and his fried didn't receive their Judo suits in time for their grading. The product itself was fine.”

Helpful Report

Posted 8 years ago

Dear Customer, We are very sorry to hear about the delay in the process of your ordered items. We are now forwarding your feedback to the relevant sources so that we can improve in our services. We are happy to hear that you are pleased with the item itself, we hope to meet your expectations on all further topics in the future as well. We thank you for your time and would like to wish you a lovely evening!

Posted 8 years ago

“The goods were an excellent price, well packaged and delivered ahead of schedule. I ordered jodhpurs and riding boots for my granddaughter, who has just started riding, so it was a very pleasant surprise to find these items for such a reasonable cost especially given how quickly children grow!”

Helpful Report

Posted 8 years ago

“Quick delivery and quite reimbursement when returned an item due to size. All very good. Many thanks. :)”

Helpful Report

Posted 8 years ago

“Order delivered very quickly and in good condition”

Helpful Report

Posted 8 years ago

“Good value/high quality products. Rewarding customer loyalty via the card and by an open no quibble returns policy.”

Helpful Report

Posted 8 years ago

“Great sports gear reasonable Prices most things for outdoor pursuits”

Helpful Report

Posted 8 years ago

Decathlon is rated 4.4 based on 11,516 reviews