Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,516 Reviews

87 %

of reviewers recommend Decathlon

4.4

Based on 11,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been a regular shopper/customer in the Braehead,Renfrew store since its opening I've never came away dissatisfied or disappointed with the service provided by all the members of staff in this store, with special mention to the customer services and checkout operators also along with Rui and Mac from the cycling department”

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Posted 8 years ago

“Availability and quality of products and prompt delivery .”

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Posted 8 years ago

“by selling me stuff and then leaving me alone...oh wait!!”

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Posted 8 years ago

“Very good value for money”

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Posted 8 years ago

“Quality items and quick delivery”

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Posted 8 years ago

“Products delivered promptly, well packaged and by far the best value i could find. Thank you.”

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Posted 8 years ago

“Quality product at competitive price, quick and smooth delivery. Well done Decathlon!”

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Posted 8 years ago

“We were able to order online very easily and collect from our nearest Decathlon store. Any products which were unsuitable were able to be returned straight away.”

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Posted 8 years ago

“Very pleased with the items I ordered but a pity they did not arrive on the due date.”

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Posted 8 years ago

“Good quality merchandise at amazing prices, why more retailers can't sell clothing and equipment at these prices is beyond me. I am always amazed when I shop at Decathlon!”

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Posted 8 years ago

“Great products at great prices, would definitely recommend decathlon to my friends.????????”

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Posted 8 years ago

“Excellent service when I requested an exchange. Quick reply to emails. Very happy with purchase. Wouldn't hesitate to use again.”

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Posted 8 years ago

“Send the parcel the following day and when i called regarding information they where very helpful.”

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Posted 8 years ago

“cheap and on time”

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Posted 8 years ago

“Happy with order but not so happy that delivery was not in time that stated so my ordered items did not arrive in time for what they were ordered for”

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Posted 8 years ago

“Excellent service all round.”

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Posted 8 years ago

“The items were dispatched quickly, and communication was good regarding delivery time.”

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Posted 8 years ago

“Really impressed by the great customer service received.”

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Posted 8 years ago

“Great selection of items and sensible pricing.”

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Posted 8 years ago

“The price you pay for all the sports wear is fantastic, and the quality is amazing. I couldn't believe the choice of sports equipment available too... every sport you could think of! Love this store!”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,516 reviews