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Decathlon Reviews

4.4 Rating 11,515 Reviews
A
Happiness Grade
Read Decathlon Reviews

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road

A

Customer Service - Good

93.77%
Industry Average
The service was excellent, the friendly workshop staff fixed my scooter and I would definitely recommend Decathlon to my friends!
posted 6 years ago - Anonymous
Really great customer service. Very quick at sorting out the problem (which was all of my own making!) and provided a contingency plan if it doesn't work for some reason. Very impressed.
posted 6 years ago - Miranda
From ordering through to delivery - excellent! Thank you. Some problems initially, but received excellent customer service when the operator communicated with a good command of the English language.
posted 6 years ago - Tia
Good service and good prices. I like the idea that they have delivery.
posted 6 years ago - Anonymous
Competitive prices. Very fast delivery. But difficult to find field to enter promotion code and no response from customer services.
posted 6 years ago - D Gidda
I buy almost all my running gear from Decathlon as I find their choice and value for money is really good. Customer service are also very helpful. I definitely recommend them.
posted 6 years ago - Nicole Tod
good service and price
posted 7 years ago - Anonymous
Decathlon service was speedy and return process very straight forward. Recommend
posted 7 years ago - Lucy
I really wanted to purchase a coat that was low on stock so I thought I would try to reserve one - I couldn't figure out how to reserve it online, so the customer services representative I called kindly put me on to someone in store to reserve it the old fashioned way!
posted 7 years ago - Anonymous
the service was Excellent and it arrived really quickly the products are really good quality at a low price, however when you purchase shoes, it would be better if they get sent in a shoebox especially if they are branded ( I had bought some Asics) but generally it was an amazing experience.
posted 7 years ago - Jacob Cleaveley