“Nothing sent for a week, tried to contact them via their online form using the 'ID' sent in my order 'confirmation'. System 'could not find the order' despite £54 being taken from my credit card straight after the 'order' was placed. Thus no contact possible. Handed problem to my credit card card company who have refunded my charge and will pursue what looks like a fraudulent enterprise.”
“Absolutely appalling, overpriced service. Wanted to charge me again when they sent me the wrong thing first time and then refused to communicate once I pointed out their mistake. Also, as the others reviewers suggest, you can get your deeds much cheaper elsewhere.”
“I made the mistake of thinking they were the Land Registry as a result of using Google and not checking carefully. They say they try to respond in one hour, I have received nothing after 2 days. I have tried to cancel using their suggested method, but no email response and no answer to telephone calls.
AVOID”
“Beware what you are getting from this company they over charge for what you are getting as the pack I got regarding boundary pack cost £107 and I got exactly the same pack from my solicitor for free so all I'd say is call your solicitor first before you part with your hard earned cash as I did. MASSIVELY OVER PRICED.”
“Yesterday Deedflow pointed out that I had had confirmation, resent it and resent the info I had bought suggesting that it may have gone into my junk box. Their follow up to my queries on their website email boxes were prompt.
Looks like I slated them in error.”
“No order confirmation.
£53.88 taken from my credit card on 15 May.
Nothing received. No answer to their (mobile!) 07540 853233 contact.
No copy/confirmation of my query to them via their site.
Not clear that it is part of the Land Registry Office as it suggests.
1-Star rating too high a rating.
Dangerous site. Best avoided.”
“I ordered a copy of Title Register priced at £14.95 over 3 weeks ago. £31. 50 has been taken from my Bank Account and I have received from them. Deedflow are swindling cheats”