Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

Name: Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
Address: 30 Chester Road West Shotton Deeside, Flintshire
Rating: 4.72

4.7 Rating 1,145 Reviews

95 %

of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com

Company Reviews

Metrics

Info

4.7

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 4th December 2023

Anonymous

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 19th December 2016

Mr Ahmed Tafticht,

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 24th August 2016

Mr Karl Homer

Anonymous

Anonymous // 01/01/2019

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“Very nice people to work with”

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Posted 4 years ago

“Never, ever , ever , deal with this insurance company .money grabbing and they completely dont care about peoples needs.They do all ,obviously to suit their needs. plus they put charges on everything,please read all rewiers about this company . in the end you could buy 2 insurance deals elsewhere from the money they charge you on. please look at other companies that could do better deals and have better customer service skills.”

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Posted 4 years ago

Thank you for taking the time to post your review. We are sorry to hear that our service has not meet your needs on this occasion, I do notice however that you have been a customer of ours since 2006, some 14 years. During which time you have not raised any concerns with our service or fees and can only assume as you have been a client for so long you have been happy with our service. For clarity, we do not hard sell, we simply provide information to all our customers so that they can make their own informed choice. In relation to your policy and the fees that you mention in your review; If you refer to your terms of business you will notice that you have not paid any of the fees we were entitled to charge. Every year we send our terms of business to all of our customers showing a full list of our fees to be completely transparent and on this occasion specifically, taking into account your loyalty over the years, we have reduced our fees and charges by somewhat £155 following your decision to cancel to try and help you. It seems you still remain unhappy even though you have expressed your appreciation over the phone at the time. We do however understand that there is only so much we can do to try and keep people happy and we apologise that on this occasion you were not completely satisfied. However once again thank you for taking the time to post your review.

Posted 4 years ago

“Excellent support and information from Michelle. Saved me a great deal of work. Very happy.”

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Posted 4 years ago

“I have dealt with Greg for several years and he is always helpful, very polite and professional. Chloe has quickly issued the documents for signing and very promptly informed me that my returned docs have been received and all is ok. All in al an excellent service”

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Posted 4 years ago

“Excellent service received each year; and very reliable.”

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Posted 4 years ago

“Good communication and good efficient service. Saved me money this year again with a more comprehensive insurance policy. Good work that I didn't have to do myself.”

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Posted 4 years ago

“Michele was Very helpful, competitive rates, good cover”

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Posted 4 years ago

“Very pleased with the service I received. An excellent experience.”

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Posted 4 years ago

“Very fast service”

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Posted 4 years ago

“I was happy with all the information and cost for my insurance. Very helpful and simple to complete.”

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Posted 4 years ago

“Pleasant, informative person to deal with. Seemed to offer what I wanted at a reasonable price.”

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Posted 4 years ago

“We are delighted with the amount of Cover for the cost of our house insurance. It is also very good to have a dedicated person to deal with our account, rather than someone different each time. All in all we are very pleased with AiM and would highly recommend them to anyone looking for good quality and value.”

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Posted 4 years ago

“The lady on the phone was very helpful, I think she was called Chloe”

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Posted 4 years ago

“I find the rates competitive. The advice is always sound. I deal with Michelle who is very good. Never had a problem.”

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Posted 4 years ago

“Very helpful, totally understood personal circumstances, accurate & clear.”

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Posted 4 years ago

“When I couldn't be reached by email, I received a phone call to remind me that my insurance was due to expire. I then had the opportunity to inform Deeside of my new email address and then to renew my insurance with them for another year. All done quite painlessly and efficiently. Thank you”

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Posted 4 years ago

“Nice people to deal with, very easy and a good price. Love the option of being able to let them deal with any claim for a small fee.”

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Posted 4 years ago

“Excellent service. Found a far cheaper quote and were very helpful and professional.”

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Posted 4 years ago

“I have used this company for many years. They have always got me a good deal and the insurance suits my requirements.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com is rated 4.7 based on 1,145 reviews