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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,146 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,146 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

got a great quote, very helpful,
Helpful Report
Posted 6 years ago
My insurance has always been renewed using the same dates & times as was used previously [albeit 1 year on] but this time the quote they gave went back a day. When I queried this as not normal, the advisor appeared not to understand & passed me to a colleague who just asked the date I wanted & refused to comment on what would be normal. As this has never been an issue before & they wouldn't be drawn on what was normal, I found the whole thing frustraing & extremly peculiar.
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Posted 6 years ago
17/02/18 Just E Mailed the required signed documents as requested, well within the 7 days allowed. Now we shall have to wait and see during the insured period of one year.
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Posted 6 years ago
At the time your young lady phoned mei was not in a position to pay so she let me pay the day before the polisey was due very nice of her thank you.
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Posted 6 years ago
Clearly understood my questions and were able to satisfy my requests. Clear explanations of details in a very professional manner
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Posted 6 years ago
They just did
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Posted 6 years ago
Very pleased with the way things went on the phone, but my main annoyance is why do we have to go through all those questions if nothing has changed from the last time. Just one simple question would suffice. Has anything changed from last year??, would save time and money.
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Posted 6 years ago
Michelle is excellent in her job and always gives me great service Mr Ansell
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Posted 6 years ago
When I rang up to find about insurance the lady was so helpful I will be recommending you to family & friends many thanks
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Posted 6 years ago
Dear Sir /Madam The only problem that I have is the Lady who is looking after us is a little bit on the pushy side I received Two Emails and a letter and Two Phone call to see if I was renewing My ins with yourself, and this is happening every Year, one reminder is sufficient and no hassling please. As regarding the Lady explaining My Insurance I cannot fault is just the pestering, Thank You Regards R E Jones
Helpful Report
Posted 6 years ago
Firstly, thank you for taking the time and posting your review. To ensure we protect all of our customers and their interests, we do send the initial renewal notice followed by a chaser letter and calls to prevent any cover expiring without a client being aware. However, we are aware everybody is different and although some may appreciate the reminders others do not feel it necessary, therefore, we have already put notes on your record for renewal next year to ensure that you are only contacted as per your request below.
Posted 6 years ago
Fast phone response and always the same adviser all the merits of each policy explained, so I always get just the policy I need for my particular situation.
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Posted 6 years ago
10/10 for customer service, helpful, friendly and went the extra mile ! Very happy customer x
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Posted 6 years ago
Excellent service from start to finish. I received the monies within a week of making the claim.
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Posted 6 years ago
Efficiently and professionally handled
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Posted 6 years ago
The agent was very attentive and engaged, and delivered excellent service.
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Posted 6 years ago
Danielle was great throughout the whole telephone conversation.
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Posted 6 years ago
Very easy to deal with straight forward and good quick service. thank you.
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Posted 6 years ago
EasEasy to deal with and you are not put on hold for ages
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Posted 7 years ago
Very friendly and helpful on the phone.
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Posted 7 years ago
Great price. Everything explained clearly. Very happy
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Posted 7 years ago