Login
Start Free Trial Are you a business?? Click Here

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,146 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,146 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

The contact person was very efficient with the quote & in offering other services that were available which i declined .
Helpful Report
Posted 8 years ago
Stephanie Pratt who I dealt with was extremely knowledgeable, efficient and friendly. I received emails within an hour of speaking to her and nothing was too much trouble. I'm a little naïve when it comes to insurance and she dealt with my silly questions professionally and made me feel confident with what I was buying! Highly recommend.
Helpful Report
Posted 8 years ago
The process of researching the best cover of insurance is time consuming and requires a lot of consideration. Hannah certainly helped by being clear about options without overselling. A had a little difficulty receiving all the documents straight away but by ringing again this was quickly resolved.
Helpful Report
Posted 8 years ago
Very helpful.
Helpful Report
Posted 8 years ago
My only "gripe" is that the company relies too heavily on phone communication which is not always convenient. For some people email is the preferred option but I had to get quite insistent before the company would stop phoning and used email as I had requested.
Helpful Report
Posted 8 years ago
V impressed with Charlotte Wilson. Very helpful and responsive so I'll stick with her.
Helpful Report
Posted 8 years ago
Very efficient and friendly service
Helpful Report
Posted 8 years ago
Very good customer service !!
Helpful Report
Posted 8 years ago
well timed ,well executed,well pleased! with Michelle,my personal advisor
Helpful Report
Posted 8 years ago
My wife and I were very please with the cost of our policy and the service was fantastic when we had to make a claim for collapsed drains on our property. Hassle free process and very speedy settlement, as promised. So good a service that we have stayed for a second year and hopefully many more.
Helpful Report
Posted 8 years ago
I was helped a lot when I made contact about the renewal of my house insurance, and was offered an array of options which were all explained to me with patience and understanding.
Helpful Report
Posted 8 years ago
Found Aim4 professional and efficient with the quotation I required.
Helpful Report
Posted 8 years ago
OUR DISCUSSION WAS TO THE POINT. THE INFORMATION HELD WAS CORRECT. THE DOCUMENTS WERE SENT OUT QUICKLY.
Helpful Report
Posted 8 years ago
Very fast and eficient service.
Helpful Report
Posted 8 years ago
I received notification that renewal was due two weeks before the renewal date, and was then called or emailed sometimes twice each day until I responded, a couple of days before the renewal date. This was extremely irritating and persisted even when I asked your staff not to, or emailed replying that I would review the matter and get back to them before the renewal date. I am sure most of your customers are very busy and see home contents insurance as a low priority; no doubt your policy is intended to wear them down so that they simply accept the quote without comparing against the market. Your staff themselves were very polite and capable and I am sure the above was a result of poor policy on the organisation's behalf rather than any failure of individual staff.
Helpful Report
Posted 8 years ago
The agent I spoke to was very proffessional and knowledgable on insurance, risk and claims assessment. Particularly regarding what is regarded as accidental damage which was a concern of mine. Its important for customers to speak to people who know what they are talking about and also care about what they are telling you! A+
Helpful Report
Posted 8 years ago
Good service, reasonable prices.
Helpful Report
Posted 8 years ago
Very helpful lady on the telephone helped me sort everything very easily
Helpful Report
Posted 8 years ago
Well it's hard on the phone to go through everything but first thing is I could understand her , that's very important to me..she had patience and went through everything very carefully and clearly.
Helpful Report
Posted 8 years ago
Aim4a quote are are lovely company to do business with. They pay attention to detail, are courteous and understanding at all times.
Helpful Report
Posted 8 years ago