Delayed Again Reviews

Name: Delayed Again
Address: 2 The Old Grain Store, 1st Floor, Moseley's Farm Business Centre, Fornham All Saints, Bury Saint Edmunds
Rating: 1.37

1.4 Rating 19 Reviews

0 %

of reviewers recommend Delayed Again

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1.4

Based on 19 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01638563690

Email:

frazer@delayedagain.co.uk

Location:

2 The Old Grain Store, 1st Floor, Moseley's Farm Business Centre, Fornham All Saints
Bury Saint Edmunds
IP28 6JY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delayed Again did achieve what they said they would do and I received compensation from the airline. However, they charged 50% of the compensation for their services, which did not include taking the airline to court. This seemed ridiculously expensive - they included a separate administration charge... it's all admin! I questioned the charge and was met with a (fairly patronising) brick wall. Not illegal but definitely not value for money!”

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Posted 5 years ago

“Efficient customer service but the solicitor that was appointed was rather lacklustre in their approach to the case, with them not wishing to challenge the reason for the delay given by the airline, despite it being a straight forward case. I subsequently represented myself and used the CEDR to mediate with the airline. Full compensation was awarded in my favour. My first review mysteriously disappeared, so I hope this one will not disappear as well.”

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Posted 5 years ago

“The process was OK. However they want to charge now 50% of the amount received. They claim it is only 25% but they also charge admin fee +Vat. Which makes it 174.0£ I think it is well too much . I received check 351.00£. Has anyone had same experience”

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Posted 7 years ago

Delayed Again is rated 1.4 based on 19 reviews