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Delay Repay Genie Reviews

4.6 Rating 368 Reviews
90 %
of reviewers recommend Delay Repay Genie
4.6
Based on 368 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Delay Repay Genie Reviews
Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous
Anonymous  // 01/01/2019
Amazing service, takes the hassle out of claiming and customer service that a lot of other companies should aspire to. Keep up the great work guys!
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Posted 6 years ago
So glad I found this website. Takes all the hassle out and the customer service team are excellent! Would recommend to any commuter!
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Posted 6 years ago
very helpful & friendly staff
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Posted 6 years ago
Some team members are extremely helpful Some can become impatient with older people who are not quite up to speed with computors
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Posted 6 years ago
Great app, easy to use and does exactly what it says on the tin! Highly recommended.
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Posted 6 years ago
Very easy to use. If the money or vouchers appear without hassle it will be upgraded to 5 stars. Takes all the hassle out of claiming the compensation you are entitled to and if enough of is claim then it will be worth the train companies fixing the problems.
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Posted 6 years ago
says what it does, great customer service team too. GO DRA so you don't have to do the work.
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Posted 6 years ago
I am really pleased that found this app. It help me to clame refound and its really worth to do it. In a onw month time the train company return me over 20% off my monthly ticket price, and thats became a really good discount for next months ticket to cower the price. All you need to do just few minutes spend for a clame .
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Posted 6 years ago
Definitely worth trying via the free trial! This excellent service encouraged me to claim back over £15 in the first month! I am now a subscriber.
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Posted 6 years ago
Yesterday I was checking my bank account and was confused with the long list of payments going in. Then it clicked. Thanks drs its like free money from the south west trains money tree. Sticking it to the man.
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Posted 6 years ago
It gives me up to date information on train times that I wouldn't otherwise be able to log.
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Posted 6 years ago
Absolutely invaluable service for any commuter!
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Posted 6 years ago
I have been using DRS for over 6 months now and recovered hundreds of pounds of ticket refunds due to the shockingly poor service Southern Trains keep delivering. The app is simple and straightforward to use. Definitely worth the monthly subscription.
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Posted 6 years ago
This has to be the easiest way to claim back monies due from your train provider. Having a busy work life It's Easy to forget to claim and this great service sends you an email advising which trains were late on your route and by how much time
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Posted 6 years ago
Very happy with the free trial; it helped me organise my delay repay for my month season ticket, enough that recovered in one month enough to pay for the service for a year!
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Posted 6 years ago
Kept me sane, and feeling like I have the upper hand with my nemesis Southern Trains, and my daily misery
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Posted 6 years ago
It's an easy and quick way to claim on delays
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Posted 6 years ago
What a totally awesome service, paying for itself x5 every month, customer service is second to none. No commuter should be without it.
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Posted 6 years ago
I just traded my vouchers in for my horrifically expensive season ticket and saved over £400 on the face value with little input from me other than a daily check and click
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Posted 6 years ago
Makes it easy and takes the fuss away from claiming what you are entitled to.
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Posted 6 years ago
Delay Repay Genie is rated 4.6 based on 368 reviews