Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not really happy because when it comes to fighting for what's right I have to do it myself??”

Helpful Report

Posted 6 years ago

“Over last few months large claims have not been paid, please advise how to get this resolved. Kind Regards Thomas Dezso”

Helpful Report

Posted 6 years ago

“Easy to use so I've made many more claims than I ever did before. Gives me the satisfaction of knowing that the TOC is being held to its commitments. Plus DRS more than pays for itself. When it stops paying for itself the mission will have been accomplished!”

Helpful Report

Posted 6 years ago

“I now don't have to worry about remembering to claim which has two great outcomes for me a) its automatic with Delay Repay and b) I don't get angry filling the form out or when I forget to claim. I have already got my monthly fee back for the year - the rest is mine :-)”

Helpful Report

Posted 6 years ago

“Deals with everything related to delayed trains”

Helpful Report

Posted 6 years ago

“Delay Repay Sniper has taken all of the hassle out of claiming for delays and cancellations. I quite happily pay the monthly charge to take care of all of the administration in submitting claims. It is a highly recommended service.”

Helpful Report

Posted 6 years ago

“Great service and so easy to use. Just click auto claim and sit back and watch the refunds go into your PayPal account. Takes all the hassle out of filling in the forms.”

Helpful Report

Posted 6 years ago

“Hi, I think on the whole the DRS service is great value for money and saves an inordinate amount of time having to use the Delay Repay service on the Greater(!) Anglia site.”

Helpful Report

Posted 6 years ago

“Delay Repay Sniper is great! It all sounded a bit dodgy at first but it is utterly professional and entirely legitimate (provided you don’t make fraudulent claims!) claiming is incredibly easy once set up - I spend maybe 5mins every two weeks to get back what is rightfully mine after Southern’s lousy service”

Helpful Report

Posted 6 years ago

“Helpful, reliable and time saving. The best £9.99 I spend a month. For someone who wastes a lot of time commuting due to train delays Delay Repay Sniper make it a lot easier to claim.”

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Posted 6 years ago

“I've been using DRS for years now... Upgrading your account is the best money you'll spend all month... It's kept me saine through the southern crisis and beyond”

Helpful Report

Posted 6 years ago

“Easy to use app that takes the hassle out of submitting forms direct to train operators”

Helpful Report

Posted 6 years ago

“Form filling for every claim was a chore and I would often forget to claim. Now with click a of a button and it’s all done for you, couldn’t be any easier.”

Helpful Report

Posted 6 years ago

“Makes claiming so much easier”

Helpful Report

Posted 6 years ago

“Great service, Very efficient and easy to use.”

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Posted 6 years ago

“Fantastic service and easy to use!!!”

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Posted 6 years ago

“Fantastic service and helpful polite staff.”

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Posted 6 years ago

“Such a great service!”

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Posted 6 years ago

“I was able to claim my money for a delayed journey with the information provided, which was accurate and saved alot of time. I would highly recommend this site.”

Helpful Report

Posted 6 years ago

“As a regular commuter to London, this website helps me to claim back what I am entitled to from my Train Operator because of their regular delays. It is easy to use and any questions I have had, the Customer Services Team have been extremely helpful. I wish I had found this service much earlier!”

Helpful Report

Posted 6 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews