Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makes you money, what more is there to say?”

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Posted 6 years ago

“good alerts and auto submition.”

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Posted 6 years ago

“It is super easy to use and you make back the cost of the subscription in days. I look at the updates every day, click on the train I was on and that's it.”

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Posted 6 years ago

“If you travel with Southern this is a must. I've recouped 10x the subscription fee in my first month.”

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Posted 6 years ago

“Very easy to claim for delayed journeys”

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Posted 7 years ago

“Takes the hassle out of the claiming process and supported by superb customer service”

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Posted 7 years ago

“DRS takes all the work out of getting compensated for cancellations and delays With auto claim it’s all done in a couple of clicks and the claims I have already received have more than paid for my subscription”

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Posted 7 years ago

“Very useful”

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Posted 7 years ago

“Very useful tool that takes all of the legwork out of making delay repay claims. I would highly recommend it to anyone that takes the train regularly – especially those who travel with Southern!”

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Posted 7 years ago

“If your rail company compensates for 15 minute delays, this is a no-brainer. Very easy to manage on a smart phone. I easily exceed the monthly fee in compensation payments paid directly into my bank account.”

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Posted 7 years ago

“Easy way to return money”

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Posted 7 years ago

“After having been introduced to DRS over a year ago now I have absolutely loved your services and how easy it has been to claim back a large portion of my travel costs monthly! Highly recommended to all commuters ;-)”

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Posted 7 years ago

“I think your website is innovative and brilliant. It has helped me save hundreds of pounds a year. I have told many friends who all now use your website.”

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Posted 7 years ago

“Hassle free and easy to claim All done via my phone”

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Posted 7 years ago

“Well worth the monthly fee & they do all the work all you have to do is do a few clicks & the claim is done best thing I have done to claim my delays back.”

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Posted 7 years ago

“Been using for around 1.5 years and saved over £1500 this is a must have semi autonomous service all commuters need. Love it!”

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Posted 7 years ago

“1000's of £s recovered over the years I've used DelayRepay Sniper. They make the process so very simple that the decision on whether you use them is really a no-brainer!”

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Posted 7 years ago

“I can't thank my friend enough for recommending Delay Repay Snipper to me. Our train service is beyond terrible and the operators make claiming for delays and cancellations laborious. Delay Repay Sniper makes it so easy that I actually look forward to getting into work to check my emails from DRS. Big respect to you!”

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Posted 7 years ago

“My claims far exceed the subscription, and it brings me some Karma for the awful Southern trains service I have to endure every day. Love you guys ❤️❤️”

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Posted 7 years ago

“Emily from Delay Repay Sniper's requested I was asked to give my honest feedback... The tool is easy to use especially if on the higher subscription level. The DRS customer support team have submitted improvement requests (09/10) to the DRS Development Team on my behalf for a VAT receipt, however I have yet to hear if my suggestion will be implemented. A friend referred my to DRS, we both followed the necessary process, however he did not receive the reward automatically, as we had expected. I had issues with DRS and Paypay 02/16, this was never resolved hence I have used anothe payment method,which made me happy. DRS are prompt to answer queries via their chat forum and email, and with more experience will become knowledgeable at answering queries fully.”

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Posted 7 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews