Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an easy to use, largely automated service, which really helps with the Delay Repay service provided by the rail networks.”

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Posted 7 years ago

“Great site, I have used them for a few years now to get the money I was rightly owed from Southern after 2 years of delays. Highly recommend subscribing to save a lot of your own time.”

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Posted 7 years ago

“Reliable, quick and absolutely worth the money. Don't even think about it.”

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Posted 7 years ago

“Having the frustration of delayed trains is enough to send you over the edge. However I have peace of mind knowing that I will get something back thanks to DRS :)”

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Posted 7 years ago

“Easy to use interface.”

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Posted 7 years ago

“The customer service is excellent, i have a complicated commute and they've shown me the best way to monitor the trains that are appropriate to me. Truly excellent.”

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Posted 7 years ago

“By taking away the stress of processing multiple claims for poor service”

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Posted 7 years ago

“Delay Repay Sniper helps me feel happier about my journey to work. Life is stressful enough. DRS processes my claims without me having to worry. Taking money from the train services makes me feel happy because of the poor service. Thank you Delay Repay Sniper”

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Posted 7 years ago

“easy to use”

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Posted 7 years ago

“Daily alerts and timely submission of claims”

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Posted 7 years ago

“Makes the process of claiming compensation so much easier!”

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Posted 7 years ago

“Great service. The emails prompts to tell you of your delayed/cancelled trains are really helpful and you receive constant updates about your claims.”

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Posted 7 years ago

“So much easier to use than Southerns claims process a few clicks each week and it's done.”

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Posted 7 years ago

“As a busy commuter I have little enough time for constant train delays let alone filling in compensation forms. Delay repay has saved me all the hassle and time of claiming compensation. It has allowed me to get full value out of my £5k Annual Season ticket.”

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Posted 7 years ago

“Saves me a ton of time. Excellent service.”

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Posted 7 years ago

“It's quick and easy and worth the money while there are disruptions. Communication with staff via email is effective, friendly and quick.”

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Posted 7 years ago

“Simple and straight way to claim-only regret was I didn't do years ago”

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Posted 7 years ago

“By being nice friendly providing old fashioned service sorted all my claims very efficiently”

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Posted 7 years ago

“This is a great service and helps me feel a little better about the delays we have to put up with on the trains”

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Posted 7 years ago

“Web site is very easy to use, quick response on claims submitted via e-mail, value for money / good service. Would recormmend to others/excellent value for money. Thanks you Cliff”

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Posted 7 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews