Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great service - I am recouping almost 50% of my ticket price, it is easy and given these trying times littel else to do with my commute is!”

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Posted 6 years ago

“Fantastic. A must-have tool in the ongoing war against the tyrannical train companies!”

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Posted 6 years ago

“Great service. So easy to use and well worth the money”

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Posted 6 years ago

“Everyone should use this.”

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Posted 6 years ago

“Brilliant, straightforward service. Well worth the subscription.”

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Posted 6 years ago

“I have been getting over £100 per month in vouchers through Delay Repay Sniper to use against my next monthly railcard, although it takes quite a while to wait for these to be put through when buying my new ticket - typical rail company inefficiency! DRS is well worth it. I highly recommend using the service.”

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Posted 6 years ago

“Really useful tool, stopped me having to write down all of the delays which since the timetable change in May has been many.”

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Posted 6 years ago

“It allows me to keep track of the train delays, as often when using Southern and Thameslink trains for my commute you get too angry to remember exact times, and be able to correctly claim compensation. It is nice to have a company in the train industry that provides a decent service.”

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Posted 6 years ago

“DRS is a great way to reclaim back the compensation I am owed from the train operators. Quick and straight forward. Couple of clicks and it’s done. Customer Service is excellent and would recommend DRS to any train commuter!”

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Posted 6 years ago

“Saved me hours of time wasting on recenttraintimes and then the pain of filling in countless delay repay applications. With the level of service thameslink/southern are currently providing it'll pay for itself in 1 day!”

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Posted 6 years ago

“Helps me claim. Works.”

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Posted 6 years ago

“I've been using DRS for over 4 years and have had hundreds if not thousands of £s in compensation over that time. Now if only DRS could do something about my grey hairs and stress lines caused by travelling on Southern Rail I'd be *really* impressed!”

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Posted 6 years ago

“This is a great product. If you want to have the information you need to claiming for your delays it is accurate and free. Personally I have paid the premium price to have DRS do the claims for me with a single click from me. £10 a month may seem expensive but I claim more than this from SWT almost every month. Also the more claims they get the more incentive they have to improve the service. Thank you DRS. You provide and great service.”

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Posted 6 years ago

“As a regular commuter this site save's so much time, especially when you consider the palava involved to claim for a 15 minutes delay.”

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Posted 6 years ago

“If your train line compensates for 15 minute delays, this is a no brainer. It avoids having to keep exact records of train journeys which are demanded if you are to be compensated. The money is paid directly into your bank....easy.”

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Posted 6 years ago

“Easy to use with all the info you need in one place and great support too. Recommended :)”

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Posted 6 years ago

“Delay Repay Sniper (DRS) makes it so much easier and less stressful claiming back the refunds I am entitled to on my disrupted rail journeys. As a daily commuter into London who is forced forced to use an highly unpredictable train operator, delays and cancellations are par for the course for me. Before I found DRS I simply did not have the time or patience to keep on submitting manual compensation claims - so I just let it go rather than add more stress to my life. DRS takes always all the problem. With a couple of button pushes on my mobile phone I can sumit my compensation claim in real time, knowing it will be handled professionally and efficiently. I can then simply check back in a few days and see how my claim is progressing. Any compensation goes straight into my bank so I don’t need to do anything else. I would recommend DRS to any seasoned rail commuters with very busy lives.”

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Posted 6 years ago

“Very accurate information, reliable service and helpful staff”

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Posted 6 years ago

“Outstanding service, the team have managed to reclaim various monies back for the lack of services on southern and SW trains. If your provider is messing you around with service to the extent of more than twice a month the. £9.99 spent with delay repay is money well spent”

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Posted 6 years ago

“As a season ticket holder it can be incredibly frustrating claiming for delayed trains - you miss claiming for a lot , when you do it turns out the train was 1 min short of the period for claiming - and the forms send you mad insisting you enter the same info time after time . DelayRepaySniper takes all the pain out of the process. I just make a note of the day and spprox time of my delay. Daily emails let me see if it counts for compensation - and one click of auto process and they submit the claim on my behalf. So easy - hundreds of pounds back since being a member . Try it - you won’t regret it”

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Posted 6 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews