Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's an easy and quick way to claim on delays”

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Posted 7 years ago

“What a totally awesome service, paying for itself x5 every month, customer service is second to none. No commuter should be without it.”

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Posted 7 years ago

“Makes it easy and takes the fuss away from claiming what you are entitled to.”

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Posted 7 years ago

“Really simplifies the process of claiming for late and cancelled trains and saves all the time required to fill in forms if you manage your claims yourself.”

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Posted 7 years ago

“Very easy to submit claims. Single push of a button and then a voucher to compensate for your delay lands on your door mat. Keep up the good work”

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Posted 7 years ago

“Easy to use takes all the pain out of making a claim, excellent service, and a no brainer for any commuter.”

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Posted 7 years ago

“brilliant!!”

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Posted 7 years ago

“Pain and hassle free system of presenting Delay repay claims. Fully automated. Only concern is that the current subscription charges may make continued subscription marginal when measured against repayments from Greater Anglia.”

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Posted 7 years ago

“The Delay Repay Sniper takes the hassle out of remembering which trains you were on that suffered a delay or where your journey was disrupted. They handle the administration and all you need to do is keep your ticket information up-to-date. Well worth the monthly subscription.”

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Posted 7 years ago

“Delay Repay makes life much easier, sending emails to make sure you get your claims due, and, listening to friends still claiming via the train companies, this is so much easier and quicker!”

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Posted 7 years ago

“Easy to claim and they do all the work for you. Great service”

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Posted 7 years ago

“Sniper has made claiming very simple and using the system is very intuitive. Even though the net compensation, after Sniper's fees, that I get is less than I would otherwise, I'm still in the black, and can feel I'm helping to hold Southeastern to account when their service is poor. Very happy!”

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Posted 7 years ago

“fast efficient convenient.”

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Posted 7 years ago

“I've been using Delay Repay Sniper since May 2015 and couldn't recommend it enough! The perfect solution for such a menial task! I wish I had been using it sooner.”

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Posted 7 years ago

“I commute daily on the Uckfield line. Having vented my frustrations about the continuously delayed service via letter to Southern rail and hearing nothing, I decided to start claiming... What an efficient and effective way to make a point to a train company in tatters who really need to pull their socks up! Easy to use and efficient, There is no better way of enabling the customer to pay a fair price for the service supplied. Top notch service, top notch idea.”

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Posted 7 years ago

“Saves me time and money - always a great combination!”

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Posted 7 years ago

“Makes you money, what more is there to say?”

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Posted 7 years ago

“It is super easy to use and you make back the cost of the subscription in days. I look at the updates every day, click on the train I was on and that's it.”

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Posted 7 years ago

“If you travel with Southern this is a must. I've recouped 10x the subscription fee in my first month.”

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Posted 7 years ago

“Very easy to claim for delayed journeys”

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Posted 7 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews