Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple, and easy... I look at my notifications each morning as I'm waiting for my train. One click and its done”

Helpful Report

Posted 7 years ago

“DRS has greatly improved my life. Now instead of fuming away when I am delayed by Thameslink, my thoughts turn to the exquisite revenge I will wreak on then by forcing them to pay me £0:89p compensation plus processing costs for ruining my morning or evening plans!”

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Posted 7 years ago

“So efficient & low maintenance to use compared to the official Southern process”

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Posted 7 years ago

“easy to set up and to use the on-going on line platform to re-coup monies for train travels effected by poor running services. high recommend you consider using the service”

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Posted 7 years ago

“Invaluable service. I can't imagine why any commuter wouldn't sign up to DRS.”

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Posted 7 years ago

“A very good service that makes submitting delay claims a breeze. The only reason I haven't given them 5 stars is I believe it would be even better if it was a native app and the submission of ticket details was a little simpler (needs a user experience specialist in order to improve this). Well worth the subscription cost, many thanks.”

Helpful Report

Posted 7 years ago

“very helpful & quick t respond to any queries that you may have & no fuss”

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Posted 7 years ago

“Simply by providing the information the train companies don't”

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Posted 7 years ago

“This service is 100 % and has saved me lots of money each year , well worth the investment . Thanks DRS”

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Posted 7 years ago

“Excellent and reliable service that makes being a Southern Rail customer that little bit bareable”

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Posted 7 years ago

“ease of use, clear, functional. Missing strike days and should not be negative cost”

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Posted 7 years ago

“love it surprised me the amount of money you get ever month.”

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Posted 7 years ago

“It is so simple and has really made claiming for poor train service easy”

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Posted 7 years ago

“All those bits of paper were a bit much to bother with, so I seldom claimed what they”

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Posted 7 years ago

“Great service and saved over £1.4k in a year!”

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Posted 7 years ago

“Excellent service! An easy way to get money back from delayed journeys!”

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Posted 7 years ago

“Love this platform. I only wish that it was around years ago.... the ££££'s Ive spent and not bothered claiming back. Once set up its a doddle.... daily emails that let you know of all of the delays. Simple 1 click to make a claim.”

Helpful Report

Posted 7 years ago

“A cheap price (until price increase) and made it simple for me to claim for my delayed journeys.”

Helpful Report

Posted 7 years ago

“In a great service. However. With the increase in monthly price, I now have to claim 4x from zone 5 to break even. So the system doesn't work for me anymore. Shame.”

Helpful Report

Posted 7 years ago

“Does what it says on the tin. Now every time I have a bad journey I at least get to think of the compensation cheque...”

Helpful Report

Posted 7 years ago

Delay Repay Genie is rated 4.6 based on 368 reviews