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Dell Reviews

1.2 Rating 1,050 Reviews
E
Happiness Grade
Read Dell Reviews

Email:

us_sales@dell.com

E

Delivery - Slow

42.86%
Industry Average
By the way, they shipped this part to arrive by "end of business day" instead of for delivery by 10:30 AM.
posted 1 month ago - Ernest Lemoncelli
Couldn't manage to deliver my laptop on the allocated day despite lots of checking and emails. 3 attempts including a fake delivery attempt by Dpd. I then requested a refund. Couldn't refund my £800 despite 3 emails dodged a bullet because I see lots of complaints by people who have their laptops and are having technical problems. I bought a Dell over 10 years ago and it seems that the quality has diminished severely.
posted 1 month ago - Anonymous
FedEx said they delivered it to my address on 8/14/2024 and that someone signed for the delivery.
posted 7 months ago - Jonathan Dutton
Complaint Against Dell for Mishandled Delivery and Poor Customer Service On April 23, 2024, I purchased a notebook from the Dell website (Order Number: 1004121341, Dell Purchase ID: 2008306306995).
posted 9 months ago - Murillo Nogueira
Dell to starts warranty from date of invoice before customers take delivery (can be 2 days to few weeks) and customers lose out on those days.
posted 1 year ago - Frost
Ordered a laptop for delivery to a military base.
posted 1 year ago - Chris
my AIO was damaged on delivery and that was following a messed up delivery by UPS.
posted 2 years ago - Anonymous
When I checked the latest confirmation, they had switched the delivery date from the 21st to the 24th and try to sneak it by me.
posted 2 years ago - Tim From Canada
On the 13th of July my computer was collected, on the 15th (so 2 days later) my computer was sent back to my address without having been sent to the Dell warehouse and the delivery guy said, "I am here for a collection" me being all confused, I managed to understand that DPD got the return delivery confused so I sent them on their way with the confirmation that they would send the package to the warehouse.
posted 2 years ago - Kairi_Mabgako
I can't do anything about it, even with proof of delivery.
posted 2 years ago - Anonymous