“Doing great service so far and contacted me even when they were out of stock to see what I would like and it was on a holiday. And still received it by delivery expectations. Awesome
Glad to find them!”
We're very sorry to hear that you had an issue with the shipping time. Our customers generally receive their products very quickly. There have been some recent delays with the carriers that are unfortunately out of our control. We hope that you will consider giving us a another shot again in the future.
Hi Brandyn - Very sorry you haven't received your order yet. I just checked and see that we did ship this order out on September 6th. The tracking says "In Transit. Arriving Late". We're as frustrated as you are with some of these recent delays but unfortunately, once we ship the package out, some things our out of our control. You will still be receiving your package soon, but we'd love to take care of you in some way for the inconvenience. Please reach out to us to discuss. Thanks.
Hello - Im very sorry to hear about the delay in receiving your package. I took a look into this and see that we shipped it out on September 7th. Unfortunately, it seems like the carrier experienced some sort of significant delay (as you know, the orders usually arrive very quickly).
I just checked your tracking number and it says that it is due to be delivered tomorrow (Thursday). Please let us know that it has been received. Thanks!
Hi Shari - So sorry to hear you haven't received your package yet. It seems the carrier is experiencing a significant delay in getting our packages delivered. Most of the time customers receive their items within a few days. We shipped this order out on September 6th. I just double checked your tracking number and it will still be delivered soon. Please let us know when it arrives.
“I have placed 2 orders , both arrived quickly! The quality of the products are excellent and so is the costumer service . Will definitely keep ordering!”
“I order a lot of cake and flying monkey carts that come clogged and with 1/4 the tank already empty, last flying monkey came with juice leaked all over the cart and inside the box. Did return an order one time due to clogged carts and did get store credit but had to go through trouble of shipping it back and they made me pay my own shipping on the replacement carts I ordered with store credit even though it was over the $50 spending minimum, so I didn't even mess with returning these last flying monkey cart that leaked everywhere, I just won't order those anymore. The Maui Lab carts have all been really good, full to the top with juice and are not clogged.
The store has been fantastic with how fast they ship the orders to you, and communicating with you, just wish they would check the carts before sending them. Many are clogged and aren't even 75% full of juice.”
