Delta Extrax Reviews

Name: Delta Extrax
Address: 7505 Irvine Center Drive, Irvine, California
Rating: 4.89

4.9 Rating 493 Reviews

98 %

of reviewers recommend Delta Extrax

4.9

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from Delta Extrax. There was a good selection for the picking. I ordered on December 7th and still have not received a tracking number or any updates and today is December 11th”

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Posted 1 year ago

Hello Reese! We're sorry to hear that you haven't received any updates regarding the order you made. You can reach out to our customer support team at support@deltaextrax.com. with your order number and they will be happy to assist you.

Posted 1 year ago

“This is usually so prompt. I ordered 5 days ago and still no notice on when and if it will be delivered”

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Posted 1 year ago

Hi Dee! According to our records, your order was shipped the day after it was placed. Please check your update & promotions folder or spam folder for tracking updates, as sometimes Gmail will not mark the emails as "important". For any future order inquiries, please do not hesitate to contact our customer service as they are happy to help! They can be reached at support@deltaextrax.com.

Posted 1 year ago

“I did not like the support I was given for previous orders, mainly the 24K carts and a Goliath pod. Issues were not resolved. The only thing I liked from this company was the edibles. If I ever order again, not sure if i will.”

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Posted 1 year ago

Hi Aaron! According to our records, you requested a device replacement that was outside of our policy. To compensate we offered a 30% off coupon, which was used for a recent order. We're sorry if this didn't feel like an adequate resolution, but we do adhere firmly to our return policy and invite all customers to review the policy before purchasing: https://www.deltaextrax.com/refund-policy/

Posted 1 year ago

Delta Extrax is rated 4.9 based on 493 reviews