“Take your money else were. I order then the said my address was invalid and canceled my order. Took my money and im wait for it to be refunded. Go somewhere else. Customers support couldnt help me understand why either”
“Was a little nervous using them after reading so many of these reviews but I have to say...they surpassed my expectations. Ordered a kit on Friday and I received a shipment confirmation the following Wednesday. They kept me up to date with emails and shipping confirmations and answered any questions I had.
I have a feeling a lot of these reviews were people who ordered kits who needed to be test fired and the site says 30 days wait. I think a lot of people just ordered them not realizing that and expected it to all be built, fired and shipped in a weekend.”
“Extremely slow shipping. Agonizingly slow. And forget about customer support. They’re quick to take money but long to give you what you paid for. No tracking, nothing.”
“Would rate 0 if I could literally been a month since I ordered from there b.s website still haven’t even got a tracking number still hasn’t shipped smh. Gonna get a refund ASAP I would not recommend to anyone. Just pray nobody else gotta go thru this.
Ps what I’m ordering is not serialized or you don’t require FFL so I don’t wanna here that’s the reason on wait.”
“companys like this have either been hit bye covid ,or it sem this place was like this before oder on 28th of nov an hear it is the 22 of dec an they sent a kit missing parts .then they want pictures like your trying to get something for free ,the people they have working there dont have any clue what they are working with i probley know more ,its like home depot an then some no one knows nothing no cutomer support ,get back into bussness when you cant treat customers the way they should spending good hard earned money ,this 1 of mnay faily apart i say dont take your chances”
“DO NOT DO BUSINESS WITH THEM!!!! I ordered 5 unassembled complete upper receiver parts from them 22 days ago and still haven't received a shipping confirmation yet. They deducted my $2K right away from my bank account but still haven't even processed my order. Their website says unassembled parts will ship within 3-5 days. Well it's been 22 days.
STAY FAR FAR AWAY FROM THIS COMPANY!!! I should've read the reviews 1st on here!!!
I even tried to contact them via email and my email keeps bouncing back as undeliverable. And no replies back from phone calls!!!”
“DONT GET IN A HURRY! If you need your order ANYTIME SOON, go elsewhere! I am currently waiting for an order placed 10 days ago that has not shipped yet. Although, they will send you a DOZEN emails every day marketing items….. What’s the point trying to sell the public more merchandise that you cannot deliver in a reasonable amount of time. I have spent THOUSANDS of dollars with them in the past 3 years….. That ended a week ago. My time is far more valuable than the small savings that I might get by ordering from them. Also, check their Better business bureau records. Almost 300 complaints in just a few years. The VAST MAJORITY of them are “unresolved”. Just don’t.”
“I was in the process of an LR.308 build and ordered a .308 complete buffer assembly from Delta Team Tactical. I received the part from them but was waiting for the barrel and bolt carrier group that I ordered from a different company to come. It literally took me a year just to get the parts to build the rifle. Once I got the rifle together I figured out that the bolt carrier group would not travel far enough back for the bolt catch to work even when using the charging handle. I checked the spring next to my sons .308 and found out that they had sent me the wrong spring. I emailed pictures and an explanation along with my order number and got a reply that because my order was so old they couldn’t help me. I replied again the wrong parts are new it was the wrong spring and I would send it back to them in exchange for the right one. They refused to send me a $10.00 spring to keep my business and I have purchased many other things from them. Never again.”
“I will reverse course on a previous poor review. It took a while, but Delta sent a ship-label, took my defective bolt back and replaced it with a new bolt at zero cost to me. I will go from a previous thumbs-down to a thumbs-up.”
“DTT can’t seem to resolve a missing item in my order. Support keeps emailing asking for photos of what I received, how does that help with a missing item? I sent photos via live chat of my invoice and the item I received. Days later they are still asking for photos. When I respond to the email it says their mailbox is full try again later. So far very disappointed.”
“Delta Team Tactical / Omega Manufacturing & Davidson Defense are all the same company. They ship products out very poorly in USPS priority envelopes that do not protect the items well or at all. Product are Cheap Chinese items are times that are not tested or confirmed for quality but expect the end user to assume all responsibility and they do not back up the products by any means. Purchased BCG + Charging handle combo charging handle wont even go in the the upper receiver. Purchased multiple buffer tube kits was told to grind the tubes my self or mod would not take the products back and lastly I purchased multiple receivers from them. These receivers and multiple other products are shipped in USPS priority envelopes thought nothing of it but now that I am trying to use these items well the BCG will not go into the product at all & due to the shipping method they use the item / s have stress marks on the sides. So outside of this having 2 issues with damage and that the BCG will not go into the product as from my dealings with them it always falls to the consumer to take the loss. No such thing as a lifetime warranty free of defects or sorry we use use a shipping methods that does not protect your purchase. So again I don't expect this same company to provide real customer service or resolve the issue but clearly expect the answer to be thanks for the free money, good luck.”
“Bought a .243 barrel last year from dtt and it failed the go gage and i had to finish ream the barrel. A friend of mine has the same issue with his barrel from dtt it also failed the go gage and will not accept a factory round. He is going to contact dtt we will see how they resolve this. This company has a serious problem with Q A and it needs to be addressed i will not be buying products from dtt any more.”
“I second the review concerning out-of-spec or blem parts. My Lakota 9mm BCG firing pin hole in the bolt face is severely off-center and the pin strikes barely set-off a primer. I guess that’s why It was so cheap….the quality is cheap! I don’t expect to get any help based on other reviews posted here. I’ll just shoot it until it doesn’t shoot and purchase my next parts elsewhere.”
“Worse company ive ever dealt with in the 2A community in over 15+ years.
They sell out of spec BCGs. NIB coating done improperly. Indents all over my bolt lugs. And they had the audacity to say it's "normal" lol yet their website page for the item didn't show the markings nor a disclaimer.
Then proceed to screw you over with restocking fees, cancellation fees, shipping fees. Etc.
I'm so stupid for giving them my business. I've reported them to BBB and my Credit Card Company.”
“I was very nervous after reading reviews but decided to pull the trigger anyway, I had a 10 item cart,ordered on the 24th (Sunday) items shipped Tuesday,received on the 3rd(following Tuesday). All parts were accounted for and the quality was better than expected,I did buy a serialized lower from a local gun shop to keep everything legal. Just left the range, rifle performed flawlessly, ran 100 rnds of standard and subsonic mix,(.300 blk),no jams,no feed issues, extremely happy and already have another build in the cart from them.”
“Customer service is non existent, but the order showed when they said it would. It took a while for the complete upper, but completely satisfied with workmanship and quality of product. The bcg, charging handle and other small parts actually came faster than expected and quality was great! I will recommend and use these guys for years to come!”
“Besides a decent price on something on occasion, delta team tactical is horrible! I gave them a few chances to change my opinion but they just do not care about customer service or gaining new customers. Twice when I've placed an order it took well over the 6-9 business days they tell you it will take for your item to ship. 1st time, it took 5 weeks to get a drop in trigger, then 4 weeks to get a stock. Then yesterday I get an email from them stating they're having "their biggest sale ever on handguards" 20% off handguards! I've actually been looking to get a new handguard so I go on their website, pick out one I like, enter the discount code, and it tells me it's invalid for this item!?!! After I contact customer service, they tell me the discount code is only good for certain handguards (about 8-10 handguards) out of nearly 100.... Uh... Ok.... But that's y'all's biggest sale ever on handguards!? Misleading advertisment!! I'm done with DTT!!”
