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Denver Modern Reviews

4.8 Rating 929 Reviews
95 %
of reviewers recommend Denver Modern
4.8
Based on 929 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Great quality and customer service.
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Posted 4 months ago
Excellent products and customer service
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Posted 4 months ago
I have several pieces from here and they’re all high-quality. The team is also very kind and responsive. I’ve noticed knock-offs of their items more recently and can attest that the quality from DM is exceptional.
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Posted 4 months ago
Great team, nice to call and get someone on the phone quickly troubleshoot and plan. Shipping was faster than expected.
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Posted 4 months ago
This is the 1st time I've purchased from Denver Modern and overall, was very dissatisfied with our whole experience. The product itself is beautiful, but the Denver Modern team was very unresponsive from the beginning. Over the course of three weeks, we emailed, called, texted, and live chatted online. We were given an incorrectly labeled leather swatch during our showroom visit and were not able to get ahold of anyone to confirm if it was the correct material so we could place our order. Our initial showroom visit with Alex was absolutely wonderful, but everything after that, was not. This was an order for a client so we dealt with the terrible communication, but had this been a personal order, I wouldn't have moved forward with it. This experience has left such a sour taste in my mouth so we will not be purchasing from Denver Modern again.
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Posted 4 months ago
The whole process was seamless from purchasing to positioning the new chairs under my counter. Great customer service!
Denver Modern 5 star review on 10th July 2024
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Posted 4 months ago
My chairs were fantastic. Sturdy and look beautiful in my new home. We will definitely order again.
Denver Modern 5 star review on 9th July 2024
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Posted 4 months ago
Customer service was very easy to work with and I liked the ease in placing my order.
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Posted 4 months ago
I love the bar stools, they arrived quickly and look exactly like they did on line, very good quality
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Posted 4 months ago
We absolutely love our Vail counter height Vail stools!!! The combination of the charcoal boucle fabric, leather, and walnut is stunning and matches perfectly with our other dining and living room furniture. I also enjoyed my visit to the Denver showroom. The salesperson was knowledgeable and very helpful when it came to selecting the right stools for our home. Thank you!
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Posted 4 months ago
Great new black leather dining chairs. They are excellent quality and very comfortable.
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Posted 4 months ago
The delivery service for Denver modern is the worst I’ve ever seen. I received the wrong product and that product was picked up and taken to the Correct customer. My order, however, is still missing. I’ve emailed twice and both times received a standard boiler plate message indicating they were checking.
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Posted 4 months ago
I have been eyeing these bar stools for a while and boy they didn’t disappoint! I got the black boucle stools … super comfy and super stylish!!
Denver Modern 5 star review on 1st July 2024
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Posted 4 months ago
The stools are stunningly beautiful. They are exceptionally comfortable, and their design enhances the entire space. I highly recommend these chairs not only for their design and craftsmanship but also for their remarkable comfort. We absolutely love them.
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Posted 4 months ago
This is my first order with Denver Modern, based on it I wouldn’t hesitate to order in the future. The ordering, shipping and packaging were impeccable. The products are beautiful and well made.
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Posted 4 months ago
I’ve had Or veil counter height, stools in Black leather and Walnut for over a year now and we love them. Very comfortable and high quality! about to order two more!
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Posted 4 months ago
Wonderful to work with
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Posted 4 months ago
I absolutely Love the design and the quality of the vail dinning chairs I purchased, but most importantly my interactions with the friendly and knowledgeable staff at Denver Modern. Anytime I had a questions or concern regarding my order, they were extremely helpful.
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Posted 4 months ago
Everyone I dealt with was friendly, efficient and incredibly helpful. My clientt recieved a damaged item, the return was handled so expeidiently that she had the replacement within a few days. We coldnt be more pleased withthe customer service.
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Posted 4 months ago
Customer service is very attentive and works to quickly resolve issues. My chairs are absolutely beautiful
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Posted 4 months ago
Denver Modern is rated 4.8 based on 929 reviews