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deporvillage Reviews

1.2 Rating 198 Reviews
F
Happiness Grade
F

Returns - Difficult

12.50%
Industry Average
Returns impossible. Sent wrong size. Ignoring emails
posted 2 months ago - Anonymous
Returns are difficult if not impossible due to Spanish customs.
posted 8 months ago - Anonymous
Followed the returns process set out to me on their website but product was then rejected by their warehouse.
posted 10 months ago - Anonymous
I then followed the returns process as instructed on their website and returned the item via my local UK post office to deporvillage (which FYI, is in Spain and did cost a small fortune for tracking services etc.
posted 10 months ago - Anonymous
According to German law, the shop is responsible for the safety of returns.
posted 11 months ago - Artem
net has a problem with returns, and this despite the fact that the warehouse and office are located in Europe, in Spain, and not somewhere overseas.
posted 1 year ago - Anonymous
Be aware they dont accept returns, they violate eu return policy laws. Bought two times by them. Got all products ordered an no fake items. But the second time i wanted to return the items because i didnt need them anymore. When the package was delivered to them they didnt accepted it and the parcel returned after 4 weeks. I payed shipping to them for nothing and still have the articles i dont want, lost over 170 €.
posted 1 year ago - Me.
I returned the item by following all of the returns steps exactly as it is on their website and I paid for the postage to return it.
posted 2 years ago - Anonymous
Scam,avoid avoid avoid .no items no returns,no explanation
posted 2 years ago - Mihails Dolgovskis
Warning - Be careful. This Spanish "shop" is not serious at all. deporvillage refuses to return money in case of returns! Avoid all this hassle with the entitely useless "service - team". This shop trusts the foreign based buyers will not charge them. This "shop" is scam!
posted 2 years ago - Marius