Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

Write Your review

Tell us how Design A House Sign made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It came promptly and was exactly as i had pictured it.”

Helpful Report

Posted 6 years ago

“I waited 8 weeks to get the sign I ordered & it still wasn't correct & that was after a huge amount of chasing on my part, which resulted in a large phone bill as they are a premium rate number so beware! Terrible customer service, always promising to sort the problem but never following through. Very disappointing would not recommend to use them.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review. I can see that from your correspondence, your original sign was delivered within 10 working days from date of order however unfortunately was damaged which was the reason for the delay in receiving the perfect sign. I can also see that our customer service team replied to all your emails within 24 hours of receipt and were very much trying to resolve the matter the entire time. Regarding our telephone number, this is actually a local rate number, and not a premium rate number. So effectively this is the same cost as it would be to call your neighbour.

Posted 6 years ago

“Over the moon with my new house sign and wouldn't hesitate to recommend. Thank you.”

Helpful Report

Posted 6 years ago

“When they first turned up I wasn’t to impressed I thought they weren’t value for money as they weren’t cheap to buy I was expecting something a little more solid... however now they are up they look really nice and Ianmvery pleased the way they look”

Helpful Report

Posted 6 years ago

“We ordered a glass house number and road name with black printing. Looks very good on the wall. The web site allows you to select exactly what type of house number, design and material you require. Highly recommended.”

Helpful Report

Posted 6 years ago

“Easy to use website, well made sign looks as expected. Very happy. Would use again.”

Helpful Report

Posted 6 years ago

“The sign arrived and I was initially please with it. However, when it rained, as it does a lot in Scotland, the sign loses contrast and the white lettering becomes almost the same colour as the background. I emailed the company to complain and received no reply, I would not recommend this company or their signs. Also, the sign took more then 2 weeks to arrive.”

Helpful Report

Posted 6 years ago

Hello Jane Thank you for your review, however we have never received any emails from yourself since your order? However regarding the stone when it is wet. We offer a few different variations of slate online and it looks as if you opted for the laser etched slate sign. Because this is an etching into the surface of the stone itself, the lettering will inevitably darken when the stone itself is wet. This is due to the fact that slate is a natural material and porous. As the stone itself absorbs the water, so does the text. This process we describe online in our terms. There were other options online where you could have chosen a deep engraved slate sign with an infilled white lettering which would not have been effected when wet.

Posted 6 years ago

“Our door sign is great. It was easy to order with delivery timescales given straight away. When received it was well packaged and was easy to put up outside. Looks great. Would buy from again.”

Helpful Report

Posted 6 years ago

“Wooden house sign came in reasonable time but it took five phone calls to get the bin house labels.”

Helpful Report

Posted 6 years ago

“We were very happy with the look and simplicity to install our house sign. It also arrived on the day estimated.Thank you.”

Helpful Report

Posted 6 years ago

“It was worth the wait !!! An excellent product Looks lovely on the gate post Thank You”

Helpful Report

Posted 6 years ago

“nice result. Should have ordered a slightly larger sign”

Helpful Report

Posted 6 years ago

“Easy to use to achieve exact name board that I wanted. Finished product is brilliant! Thank you very much.”

Helpful Report

Posted 6 years ago

“Very pleased with our house sign, looks fantastic on our new extension”

Helpful Report

Posted 6 years ago

“Lovely sign - easy to order and looks lovely”

Helpful Report

Posted 6 years ago

“Beautiful thanks. No invoice though.”

Helpful Report

Posted 6 years ago

“Was most pleased with the quality of my house sign and can’t wait to have it fitted outside my brand new house. Thank you.”

Helpful Report

Posted 6 years ago

“Quality slate house number, lovely engraving, good price and fast delivery. Fantastic...would definitely use again.”

Helpful Report

Posted 6 years ago

“The slate house number plate arrived damaged, both chipped & cracked. It was wrapped in plenty of bubble wrap but nowhere on the outer packaging appeared the word fragile!”

Helpful Report

Posted 6 years ago

Hello Ian, I am very sorry to hear this is the case. This is the first we have heard of the issue from yourself and would gladly resolve the issue with a replacement sign. Occasionally in the post items can get damaged. It is unfortunately however inevitable when sending over 300 signs per day worldwide. Please can you send a photo of the damage to our customer service team who will be able to resolve the matter immediately for you.

Posted 6 years ago

“We received this sign as a gift from our daughter who lives in Australia. She consulted with us to choose the design so we knew what we were going to receive. We liked the range of styles available but soon settled on one which we all liked. When it arrived we were not dissapointed and it now looks great on the front of our house. So I can say they we are delighted with our gift,”

Helpful Report

Posted 6 years ago

Design A House Sign is rated 4.2 based on 731 reviews