Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

Write Your review

Tell us how Design A House Sign made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaply made sign using sticky letters on plastic. Could not believe how badly the sign was packaged. Rubbish......would not recommend.”

Helpful Report

Posted 6 years ago

Hello Ian Thank you for your review, however please be assure that these are not just sticky letters no any old piece of plastic. We ensure to only use quality materials which is why we have sourced a marine grade vinyl lettering which has a life expectancy of at least 10 years. The acrylic itself is a folded cast acrylic which is the highest quality you can buy. Our manufacturing techniques are the same as you see on road signs thought the UK. We describe our materials and techniques on our website, so I am confused as to where your misunderstanding has stemmed? I would like to help as best as possible however the item is as described and therefore you have received the correct item of which you had ordered.

Posted 6 years ago

“Slate house number and road, great quality and as advertised, however took nearly 4 weeks to arrive without any update email which would have saved me chasing.”

Helpful Report

Posted 6 years ago

“No communication while waiting for delivery and when it arrived, a truly dreadful quality of product. Not "CNC cut ... to a smooth and clean finish" as advertised, but arrived with rough and sharp edges, looked cheap, badly made and caused major stress as had been intended for a special family birthday gift. After complaining and requesting a refund, I was instead offered a replacement and had to insist on my right to a refund in order to get a refund.”

Helpful Report

Posted 6 years ago

“The sign was damaged and poorly made when it arrived. After much emailing, the company eventually agreed to me returning the damaged sign (at my cost). That was weeks ago and I've still not received a replacement. Very disappointing.”

Helpful Report

Posted 6 years ago

“I was happy with the product and thought the website was very user friendly enabling you to see and personalise the design . Delivery was slow and took 3 weeks and not the 7 days as expected, I chased on several occasions, and think that despite paying upfront they had forgotten my order.”

Helpful Report

Posted 6 years ago

“The sign we received was cheap and nasty - complete waste of money. Re-ordering for a higher quality company.”

Helpful Report

Posted 6 years ago

Hi Kat I am sorry to hear that you are disappointed with your sign. We do describe all our products in much detail on our website. We also show very extensive images in our product gallery. Did you not have an opportunity to look at these? To ease your concern, the vinyl lettering applied to your sign is a marine grade vinyl which is the same as used on road signs throughout the UK. This is a very hard wearing lettering. The material itself is also a cast acrylic with a satin effect frost coated on the entirety of the substrate which is far more advantageous than only applying a frosted film which is what other companies tend to do. We really do ensure we use the best quality materials and most advanced manufacturing techniques to produce any of our house signs.

Posted 6 years ago

“Exactly what I ordered.”

Helpful Report

Posted 6 years ago

“Very happy with house sign - just what if envisaged”

Helpful Report

Posted 6 years ago

“It’s fine very fine.”

Helpful Report

Posted 6 years ago

“We ordered two engraved slate signs and are very pleased with the. Gods quality and the text is beautifully precise and clear. Many thanks.”

Helpful Report

Posted 6 years ago

“Attractive and clear to see.”

Helpful Report

Posted 6 years ago

“The sign looks fantastic- lots of visitors have commented on it too. Customer service was extremely helpful.”

Helpful Report

Posted 6 years ago

“Well made sign, just as described on the website.”

Helpful Report

Posted 6 years ago

“The sign is adequate, but doesn't match up to the quality protrayed on the website!”

Helpful Report

Posted 6 years ago

“Good price, good quality.”

Helpful Report

Posted 6 years ago

“Nice sign fast delivery thanks”

Helpful Report

Posted 6 years ago

“Nice sign....”

Helpful Report

Posted 6 years ago

“Order first arrived with wrong spelling but second one was done well and company were prompt with replacement”

Helpful Report

Posted 6 years ago

“Quality of cut of the perspex poor Numbers looked cheap and not very straight”

Helpful Report

Posted 6 years ago

“Exactly what we wanted really pleased with the house sign we had made. It will take pride of place on our new house. Fred & Shirley Patterson.”

Helpful Report

Posted 6 years ago

Design A House Sign is rated 4.2 based on 731 reviews