Thank you for your review Gavin.
The nature of our products (fragile, heavy and bulky) means it is not always viable to offer a free returns policy. We do wherever possible assist our customers in arranging a collection or by suggesting a reliable method such as with a preferred courier of choice for your location and the item(s) to be returned.
We are very grateful for the support and understanding from our customers during these difficult times, it has very much helped all our team members acknowledge that their hard work is appreciated by our valued customers.
If there is anything we can do to further assist then please just let us know.
Best Regards,
Designer Bathroom Concepts
