“Good service and product 5/5.
However I need help on the bottom pendant for my Bohemian Prague 5 arm brass. I cannot figure out how to put this single pendant on. There appears to be no hole for the little golden button fasten onto the bottom decorative knob screw. This is the very bottom single one-off pendant, item "F" in the instructions. See photo attached.”
“We bought two wall sconces and had them shipped to WA. There was a slight issue with one of them so we contaced Mel at customer support. Mel was fantastic and guided us through how she would address the issue. We received a replacement and plans to have it installed, all arranged by Mel. The communicatin was fantastic. You actually get to talk to a real person without being on hold for hours. I can't recommned Designer Chandelier Australia enough. Buy with confidence.”
“It was an absolute delightful experience dealing with Designer Chandelier Australia
Both the product I have bought and Katy the customer service person I dealt with was superb!!
Thank you very much”
“Hello, A big Thankyou to Jane Crossman in purchase ing and Melissa in customer support Designer Chandeleir, they have thoroughly made my experience with purchase of lighting an absolute joy , they have been such delightful and quick to complete any orders and they are lovely ladies to have to your organisation well done and Thankyou again kind regards Dee”
“I went to designer chandelier to purchase a chandelier for my new bathroom. I was helped by Marta who was fantastic. she showed ne around their fabulous showroom - I didn't want to leave! I ended up buying four chandeliers as they were so lovely I thought the bedrooms needed them too. If you love chandeliers, this is the place to go.”
“I bought a small chandelier from Designer Chandelier Australia. Unfortunately a piece was missing, but the business sent out the missing piece immediately I notified them and were very helpful and apologetic.
The chandelier looks perfect! Really happy with this purchase and would definite buy from them again.”
“We are delighted with the Ashton 3 tier chandalier we bought from Designer Chandalier over a year ago, it looks fantastic and everyone comments on it. Also we were very pleased with the customer support responsiveness when we had questions. I would definitely buy again from them and highly recommend Designer Chandalier.”
“The quality of the chandeliers are worth the money we paid. We really appreciate the help of the staff during the process of buying our Chandliers. She knows the products very well.”
“We found a large selection of chandelier lighting to choose from through this company. What we purchased was perfect for our rooms. Recieved our order promptly and well packed. All wonderful quality and if there's a small hitch with anything they will bend over backwards to help you. Great advice and great service. Highly recommend Designer Chandelier Australia.”
“Very happy with quality of products from Designer Chandier. Their customer service is excellent from the initial call, to placing the order and their after service. They were happy to listen and help with any questions or concerns.”
“Excellent customer service experience. Very quick to respond to emails. I was overseas when I ordered 2 chandliers and delivery was excellent. Had 1 small breakage which was fixed next day. Product was exactly as the picture on the website.”
“I love my Chandelier and purchasing through Designer Chandelier Australia was the best decision. Their prices are very competitive and my orderrceived promptly. I hadmy electrician install it for me and it is magnificent. Thankyou - very happy with my purchase (I wish I could put a chandelier in every room!!) :)”
“Designer Chandelier products are just beautiful. Your Sales Team, Customer Service Team and technical team members are absolutely the best. Each staff member I encountered though my several purchases a pleasure. Thank You”
