de Smit Medical Reviews

Name: de Smit Medical
Rating: 4.63

4.6 Rating 178 Reviews

91 %

of reviewers recommend de Smit Medical

4.6

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About de Smit Medical:

de Smit Medical is a family run distributor of medical products and training that has built a reputation for excellence and outstanding performance. Established in 2002 by Lyn de Smit, the company has grown organically ensuring that our core values are upheld. Providing sales, training and support from our rapidly expanding facility in South Gloucestershire, your needs are supported by a national, field-based sales team, a responsive and expert customer service team and an excellent logistical and technical team. Our highly trained staff are further supported by respected clinical advisors, enabling us to respond to your needs appropriately and with expertise

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Anonymous

Anonymous // 01/01/2019

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“Website a little difficult to navigate - Website a little difficult to navigate, once found easily purchased and quick delivery. Shame have to put VAT on at the end and then postage.”

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“Prompt delivery made with emails… - Prompt delivery made with emails detailing progress of my order. Very happy with the service.”

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“I have been very impressed with the… - I have been very impressed with the training team coordinator, Rachael. She has helped hugely both with information for the course as well as finding accommodation. She is a credit to De Smit Medical Ltd. Thank you!”

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“As usual fast and reliable service - As usual fast and reliable service. What more to say.”

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“Great company to deal with. - Great company to deal with. I was recommended something by my physio who sent me the link. I ordered and paid for the items. Due to the Christmas post it took 6 days to arrive. But all packaged well and no damage.”

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“Great product - Quick delivery, well packaged. Only thing missing was a video on the website how to use one of the products. Having an appointment with nurse to learn how to use. It's a bit too early to say if effective or not (I have great hopes it does what it says).”

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“Great service - Great service . Nicely packaged rental services.”

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“Excellent service - Excellent service . I ordered this item for a friend who is not online but item arrived quickly and in condition as described. I am unable to comment on the product itself”

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“Fast shipping - Fast shipping, no issues with my order.”

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“Delivered promptly & easy to use. - Delivered promptly & easy to use.”

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“First class service - Customer Service excellent advice prior to purchase. Very quick delivery from on line ordering to receipt. Thank you so much.”

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“This is now a repeat order as the… - This is now a repeat order as the service provided is excellent!! It csnnot, in my opinion, be improved.”

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“Extremely helpful and very efficient - Extremely helpful and very efficient. Highly recommended! Thank you de Smit Medical.”

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“Fantastic service, thank you - The website was Very quick and easy to navigate. The order arrived in a speedy timeframe . Thank you”

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“Excellent - Excellent. I was able to order VAT free as I am undergoing continence treatment. I was loaned a unit from the hospital and it made improvement, so was delighted to be able to purchase my own. Order arrived within 48 hours so didn't have to wait to long at all”

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“Queen Square stimulator, is a superb product, an enormous help. - The Queens square stimulator, works very well indeed! I am managing MS bladder issues, really assists in getting wee ,out and flowing, Highly recommend”

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“Robust design and easy to use. - Robust design and easy to use. My physiotherapist recommended this particular unit for exactly these reasons and she wasn't wrong. I like the handy carrying case that keeps all.the components together. IFor nerve pain/ sciatica, I highly recommend.”

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“Lots of choice of devices - Lots of choice of devices. Fast delivery. Would recommend.”

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“Bought this to replace an older model. - Bought this to replace an older model. The + and - buttons seem to work slightly differently. To raise the ‘strength’ on a multi program when it gets to 67 you have to go down to 66 and then up to 90. Totally unnecessary in my opinion.”

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“Excellent and fast service would… - Excellent and fast service would recommend. Using them for years”

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de Smit Medical is rated 4.6 based on 178 reviews