destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,051 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

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Metrics

4.8

Based on 4,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Location:

Unit 14, Telford Court, Chestergates Business Park, Dunkirk,
Unit 14, Telford Court, Chestergates Business Park, Dunkirk
Chester
CH1 6LT

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked the holiday over the phone very pleased with how quick and helpful Matt was”

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Posted 3 years ago

“Found a really good deal for the Maldives,March '22,website was easy to navigate and filter out all the unwanted deals,booking and payment was easy and secure,travel documents arrived in my inbox the next day with all the information needed,thoroughly recommend checking them out,will definitely be using again for our next trip.”

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Posted 3 years ago

“Your booking staff are very good to deal with especially Samantha Walden who was especially helpful and very informative. The worst part of dealing with destination2 is the excessive wait time to speak to someone. One call was 45 minute wait. I nearly gave up and was going to book from someone else.”

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Posted 3 years ago

“Easy to fine-tune the destination and flight options. Dropped a star for the website crashing at the end of the payment process, leaving me unsure as to whether the holiday was booked or not. Resolved with a phone call the next day.”

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Posted 3 years ago

“Very easy to book my holiday. Not going away until March 2022. So will see how it goes. Nothing to review yet.”

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Posted 3 years ago

“Very helpful staff. Good prices on holidays.”

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Posted 3 years ago

“Easy enough to book on line”

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Posted 3 years ago

“At first the process was challenging to gain clarity on the position in Mauritius in terms of COVID, hotel openings and price compared to the website. After some to and throw I found Sean really helpful and understanding. Given the circumstances 4 out of 5 is fair as could not have been more clear and helpful when finally making and completing the booking. The proof will now be with the holiday and hotel itself whether it meets the photos and information available through Destination2.”

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Posted 3 years ago

“I have a holiday booked in October and I am thrilled to be there! Only a delay in receiving all the documents but was sorted after an email was sent to ask for them .”

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Posted 3 years ago

Our sincere apologies for any delay in receipt of your documents, Petre. We have resent these and ask that you check your spam/junk folder for any filters.

Posted 3 years ago

“So far, so good. The package I booked was a competitive price, and the service I've received has been good. I will definitely look at using them again.”

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Posted 3 years ago

Thank you for posting your recommendation of our service. We do appreciate the feedback.

Posted 3 years ago

“Very easy to book”

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Posted 3 years ago

Thank you for your positive feedback, David. It is always appreciated.

Posted 3 years ago

“Excellent service. Only reason not 5 stars is because it takes so long to get through on the phone.”

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Posted 3 years ago

Hello Kay, we thank you for your review and are sorry for the delay in answering your call. The lines are getting much busier now as travel opens up again, which is great for our customers, and we will address this.

Posted 3 years ago

“The website was easy to use and had the information I required. The prices of holidays where very competitive”

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Posted 3 years ago

Thank you for your feedback about our website Diane, we do aim to be very competitive on price.

Posted 3 years ago

“Good prices compared to competitors”

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Posted 3 years ago

Thank you for your feedback Mrs Goodbun.

Posted 3 years ago

“Sean has been very good so far , we are new clients so hoping to have a good experience on this booking”

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Posted 3 years ago

We are sure that this will be the first of many holidays planned and thank you for taking the time to post your appreciation of Sean's service.

Posted 3 years ago

“first time using Destination2, had no problem does what they say on the tin...would recommend.”

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Posted 3 years ago

We are delighted to have this comment thank you, and we welcome your custom William.

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,051 reviews