“Having an issue with customer service with shipping an item that wasn’t in my package when I purchased it and it’s like I’m getting the runaround. They say they’re taking care of it but it’s been over a month and I still haven’t received anything so obviously there’s a communication issue within the company”
“I really want to give them 5 stars. However, I've had 2 issues right out of the gate. I had one of my lights replaced because it would turn off about 5 to 10 seconds after I turned it on in high mode and it would take a couple minutes before it would turn off in the lower modes. They replaced the light, which was greatly appreciated. However, that replacement is doing the same exact thing.Staying on for under 10 minutes, then shuts off. It would be nice if that one worked without having to plug it in to a constant usb power source.”
“I'm very impressed with the quality of this light and all it's accessories. Fantastic light output and intensity options. I was so impressed I bought a second one as a gift for our son as he and his family are avid campers and spend a lot of time outdoors.”
“OK, I’m gonna say that I am a skeptic buyer on everything at first. So I always purchase just one just to try it out. So that’s what I did. I purchased just one and I loved it. And I purchased a new one with the change of colors and the app controller one. And another 1200 Ranger. If you left camp, you must have this if you’d like to be in your backyard and don’t have Outdoor Lights. You have to have this. You’ll thank me later.”
“Well I finally got to use my 2 new lights. My 1200 kickstart package is awesome a big hit at elk camp, I would have bought another one but you no longer have the kickstart package. My 800 we used in our outfitters tent for the kitchen. The light its self was fine for that but for some reason it didn’t stay charged for long. Not sure if it was because of cold or smaller battery than 1200. I feel I wasted money just by not buying 2 pack 1200 or 2 kickstart packages. Not overly impressed with battery on the 800.”
“the lights lasted maybe 5 to 6 hours total . I bought the solar panels and it takes several hours ro recharge . The lights themsleves are great and very bright and lighted my elk camp very well. I wish they held a charge longer , I even made sure that is used the 2 light feature instead of 4 and dimmed when I could. Another quirk was when they were out of battery power they just shut off no warning . Its a great product just expected a little more battery life .”
“Bluetooth disconnects after a while, takes some time to reconnect. Locking latch on the poles worked poorly, the screw is not tight and it made a loud snapping sound when locking. Lighting is good, charging is easy.”
“the light works perfectly, stand are exceptional the only reason why I give this rating that i got the heatsink cracked like a little damage on one of corners .. and that heatsink are really tough but assuming it has been handled by bad shipper and it wont happen so easy to get that metal cracked .. not going to blame Devos i just want to bring this up so you guys can negotiate with the shipper company or consider another one to make sure the customer get the item in perfect condition.”
“I highly recommend this company! I had placed an order and emailed them to hold off for a few days because we had a hurricane coming in. And they did just that. And when I emailed them to say it was OK to ship, they did. Their products are a superior quality and so is the Customer Service.”
“Recently purchased the Mini Tripod with Quarter 20 Mount to add to my collection of products. I like the compactness of the tripod as I used it for inside my canvas tent for lighting, using one of my light pods (1200). Well worht the small price. I also like the tripod as I can extend it to I think 4.5 ", without using the 1200 single pole tripod...”
