Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered products from Dexam and extremely happy with both the quality of the goods and the very prompt delivery. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hi Thank you so much for taking the time to leave a kind review, we are very happy to hear you are happy with the products and service you have received, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“Nice quality”

Helpful Report

Posted 2 years ago

Thank you so much for the kind review of the quality of the product Many Thanks CS Team

Posted 2 years ago

“Really good quality product, and well worth the money.”

Helpful Report

Posted 2 years ago

“Bought a 14" carbon steel wok in very good quality. Non-sticky for frying food after seasoned the wok. And very good customer services!”

Helpful Report

Posted 2 years ago

Hi Ray, We hugely appreciate you leaving Dexam a positive review - thank you! We hope you will enjoy cooking with your new wok. Thank you for shopping with us and we look forward to welcoming you again soon. The Dexam Team

Posted 2 years ago

“First class cast iron wok and fast delivery Would recommend this company 👍”

Helpful Report

Posted 2 years ago

Hi Roger, Thank you for leaving Dexam a review. We are delighted to hear that you are happy with your cast iron wok. Happy wok cooking! Thank you very much for shopping with us. The Dexam Team

Posted 2 years ago

“Prices are moderate customer service great. I have an issue with the delivery. first consignment was delivered to my neighbour which I did not authorised it second consignment was dropped in my door which is facing the street which is visible for theft and rain. Luckily my partner came home early that day.”

Helpful Report

Posted 2 years ago

Hi Thank you for the review, I have passed the comments on regarding the delivery issue to our despatch team who will certainly log the information with the carriers, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“excellent packaging -sent fast and items exactly as described thanks, would recommend 5 star service”

Helpful Report

Posted 2 years ago

Hi Jo, Thank you so much for leaving us such a great review! We are all so pleased you are happy with the service you received and also your purchases. We really appreciate that you took the time to review your Dexam experience. Many thanks, The Dexam Team

Posted 2 years ago

“Very pleased with item, as pictured. Delivered promptly and little wasted packaging.”

Helpful Report

Posted 2 years ago

Hi Susie Thank you for your kind review we are very happy to read you were very happy with the item and delivery, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“Great quality products, fantastic and very responsive customer service. Keep up the great work.”

Helpful Report

Posted 2 years ago

Hi Jimmy, Thank you very much for taking the time to leave us a review. We are so pleased to hear you are happy with your purchases. We look forward to welcoming you back to Dexam online soon. Best wishes, The Dexam Team

Posted 2 years ago

“My 20cm Chasseur cast iron frying pan makes a wonderful omelette. I couldn't wait to try it, and the result, although I say so myself and definitely shouldn't, was completely delicious. Dexam service was, as always, excellent and especially on this occasion, included advising me months after my initial enquiry, when this item came back in stock. I have bought from Dexam before, and wouldn't hesitate to do so again, and again!”

Helpful Report

Posted 2 years ago

Hi Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with the communication received by our customer service team and that you are happy with the product. We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“everything was tickity-boo. prompt communication and delivery. the wok is great, will definitely use Dexam again”

Helpful Report

Posted 2 years ago

Hi Aubrey Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and that the delivery was fast and efficient, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“All the products I have purchased from Dexham are of the best quality and any queries I have asked are responded to by their customer service team professionally, courteously and timely. I would highly recommend Dexhhamfor anybody from keen cooks to professional chefs”

Helpful Report

Posted 2 years ago

Hi James Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and delivery, we are also very pleased that the customer service team provided you with a helpful and efficient service. We hope to see you shopping online at Dexam again in the future. Many Thanks Donna

Posted 2 years ago

“Search for fish shaped dish and finally found one at Dexam. Perfect and very quick delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and that the delivery was fast and efficient, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“The best stainless steel mixing bowls that I have found - excellent pro quality and available in lots of sizes. They still sell these in Sudbury where I used to live (Winch & Blatch, now Townrow), and I do like shopping in real shops but since I don't live there anymore, I had to get these online.”

Helpful Report

Posted 2 years ago

Hi Mark Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 2 years ago

“Great service and quick delivery service”

Helpful Report

Posted 2 years ago

Hi Ian Thank you so much for leaving Dexam a positive review. We hugely appreciate it and are delighted to hear you are happy with your purchase and the service received Many thanks CS Team

Posted 2 years ago

“Excellent service and product.”

Helpful Report

Posted 2 years ago

Dear David and Jenny, Thank you so much for leaving Dexam a positive review. We hugely appreciate it and are delighted to hear you are happy with your purchase and the customer service you have received. Many thanks from us all. The Dexam Team

Posted 2 years ago

“Ordered a fish poacher. Wanted one for years - this one was a great product at an excellent price and arrived as fast as one would possibly hope for.”

Helpful Report

Posted 3 years ago

Thank you for your excellent review and kind feedback. We hope you will enjoy using your fish poacher for many years to come. Best wishes, The Dexam Team

Posted 3 years ago

“Customer Service 100% I bought a clock timer which arrived faulty. I contacted Dexam Customer Service and no quibbling, sent me a replacement immediately. Thank you Dexam, excellent service!”

Helpful Report

Posted 3 years ago

Hi Raymond, Thank you for taking the time to leave us such a great review. We really appreciate it! Best wishes, The Dexam Team

Posted 3 years ago

“I already have some of your mixing bowls (bought some years ago) which I am so pleased with. I decided to get 3 extra ones plus one more in a size that I did not have. I did my first online order with you, it was so easy even for an online novice. Delivered quickly and well packaged. Will order lots more things in the future. Thank you.”

Helpful Report

Posted 3 years ago

Hi Maureen Thank you for taking the time to leave a great review of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and that the delivery was fast and efficient, We hope to see you shopping online at Dexam again in the future. Many Thanks CS Team

Posted 3 years ago

Dexam is rated 4.8 based on 1,140 reviews