Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted some stainless steel utensils with a hanging rack. Found what I wanted from Dexam and the order arrived on time. Took advantage of a special offer so really excellent value for money.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback we appreciate you choosing to shop at dexam we are delighted that you're happy with your overall experience as well as the hanging rack! - Pete

Posted 3 years ago

“The delivery was smooth and I loved they way they used recycle/sustainable way of shipping and protection.”

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Posted 3 years ago

Thank you for your feedback and your lovely comments! We are extremely happy that you're satisfied with the delivery and are hoping to see you again very soon! Thank you. -Pete.

Posted 3 years ago

“Good website, I found a good choice of woks! Easy ordering, item arrived when they said it would and it was as described, very good quality and price. Would definitely buy from Dexam again!”

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Posted 3 years ago

Thank you for your feedback and your lovely comments, we are extremely happy that you're satisfied with your purchase and are hoping to see you again very soon! Thank you. -Pete

Posted 3 years ago

“Great products and very prompt delivery.”

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Posted 3 years ago

Dear Rachel, Thank you for your feedback! We are happy that you're satisfied with your product as well as the delivery! Thank you. -Pete.

Posted 3 years ago

“Good product at a good price.”

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Posted 3 years ago

Thank you for your feedback and for choosing to shop at dexam! Thank you. -Pete.

Posted 3 years ago

“New saucepans are excellent, everything cooks nicely now. Nice to have the new GM free starch packing chips... went on the lawn to be washed away by the rain. Delivery 2 days from order :)”

Helpful Report

Posted 3 years ago

Dear Valerie, Thank you for your feedback, we are extremely happy that you were satisfied with your product as well as the overall process! We are hoping to see you again very soon! Thank you. -Pete.

Posted 3 years ago

“I love the products and they always arrive on time and are as described.”

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Posted 3 years ago

Dear Sandy, Thank you for your feedback! We are extremely happy that you're satisfied with your product as well as the delivery! We are hoping to see you again soon! Thank you. -Pete.

Posted 3 years ago

“My complete order arrived very quickly. So pleased with the quality of the Charles Viancin silicone lids. They are colourful, fun and perfect for when serving food 'al fresco'.”

Helpful Report

Posted 3 years ago

Dear Carol, Thank you for your lovely feedback and for choosing to shop at dexam! We are glad that you're enjoying your silicone lids! We hope to see you again very soon! Thank you. -Pete

Posted 3 years ago

“Ordered the Chef's Choice 220 hybrid knife sharpener. Not only is this an excellent product - easy to use and very dull knives now beautifully sharp; but the service from Dexam was excellent. Good systems, helpful staff, well packaged and swift despatch. Will definitely bookmark their website for future use.”

Helpful Report

Posted 3 years ago

Thank you for you kind comments, we are extremely happy that you're satisfied with our fantastic Chef's Choice knife sharpener we absolutely love it too! Thank you again for your kind comments, and we are hoping to see you again very soon! Thank you. -Pete.

Posted 3 years ago

“Good quality aprons fast delivery definitely use Dexam again.”

Helpful Report

Posted 3 years ago

Dear Lawer, Thank you for your feedback, we are extremely glad that you like your new apron and the fast delivery, we are hoping to see you again very soon. Thank you. -Pete

Posted 3 years ago

“I bought a knife sharpener from Dexam last year and received good service and prompt delivery. When I was searching for a new wok this year, I compared the products from different retailers and decided to order from Dexam again. The wok was delivered promptly via DHL but I found out there was a manufacturing fault on the handle. I emailed their customer service and they quickly arranged to send a replacement which I received in the next two days. I like their wide choice of products on offer and good customer service, will buy from them again.”

Helpful Report

Posted 3 years ago

Thank you for your kind comment and for choosing to shop at dexam for your wok! We are glad our customer service department was able to solve the issue for you, we are hoping to see you again very soon! Thank you. -Pete

Posted 3 years ago

“Quick delivery and the same quality as the oven mitt I was replacing due to age and wear, not as flimsy as others I looked at in certain name stores.”

Helpful Report

Posted 3 years ago

Dear Chris, Thank you for shopping with us and we are hoping that you're enjoying your purchase, we are extremely happy that we could get this delivered to you so quickly and are hoping to see you again soon! Thank you. - Pete

Posted 3 years ago

“Very friendly service . I made a phone to Dexam as my order had not arrived and the lady was very helpful and polite and phoned back promptly with an answer as promised. Very good quality goods at reasonable prices. Will definitely use again and recommend 100%”

Helpful Report

Posted 3 years ago

Dear Jackie, We are extremely happy that you were satisfied with the service that we have provided, we hope you enjoy the product and thank you again for choosing to shop with us! - Pete.

Posted 3 years ago

“Products just what I needed. Thank you”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely comment! We are extremely happy that you're satisfied with your purchase, thank you for choosing Dexam - Pete

Posted 3 years ago

“The Dexam Retro Kitchen Scales (Cream coloured), are excellent quality, environmentally friendly due to needing no batteries or electric power, and unlike very many scales the dial very helpfully gives measurements in 25 gram. (Most recipes give measures in multiples of 25 grams not 20 grams.) Delivery from Dexam by post was also extremely fast. I would strongly recommend Dexam's Retro Kitchen Scales to anyone.”

Helpful Report

Posted 3 years ago

Dear Customer, We are extremely happy that you're satisfied with your Retro Kitchen Scales and we are glad that you're enjoying them! Thank you for choosing to shop at Dexam and we are hoping to see you again soon! Kindest Regards, Pete

Posted 3 years ago

“Thank you for your swift service. We’ve not yet tried our fondu fuel pods.”

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Posted 3 years ago

“Great products and very reasonably priced.”

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Posted 3 years ago

“fast delivery, accurate order descripotion.”

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Posted 3 years ago

“Absolutely superb, ordered Sunday night, delivered Tuesday by a proper courier. Nothing to dislike answered my questions quickly highly recommended 👌”

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Posted 4 years ago

“Excellent products and next day delivery. What more can you ask for?”

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Posted 4 years ago

Dexam is rated 4.8 based on 1,140 reviews