Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted with the quality of the fish serving dish I purchased and very impressed with the prompt delivery and the dissolvable packing. It's the first time I have encountered this green option. Well done.”

Helpful Report

Posted 3 years ago

Dear Jill, Thank you for your kind comments, we are extremely pleased you were happy with the overall process, your item as well as the packaging. We hope to see you back again soon. Thank you, Pete.

Posted 3 years ago

“Very pleased with your service. My apron arrived the next day! Lovely lady on the phone too. Barbara F.”

Helpful Report

Posted 3 years ago

Dear Barbara, Thank you for your kind comments, we hope you enjoy your apron for many years to come. Kindest regards, Pete.

Posted 3 years ago

“Bought a fish kettle. Very good quality. Very good service.”

Helpful Report

Posted 3 years ago

Dear Linda, Pleased that you were happy with the overall service, we hope you enjoy your fish kettle. Thank you for choosing to shop with us, we hope to see you back again soon. Best wishes, Pete.

Posted 3 years ago

“This wok was purchased after a lot of instore discussion. However despite being careful, it still has ended up like this. It had a lifetime guarantee so I am hoping I can get it replaced. The handles etc are still in big condition but as specified they have never been submerged under water.”

Helpful Report

Posted 3 years ago

Dear Alexandra, We are sorry that you're having trouble with your wok, rest assured we are here to help. Please could you email us: cs@dexam.co.uk and we will be able to further assist you with your wok. We look forward to your contact. Kindest regards, Pete.

Posted 3 years ago

“Prompt delivery and replacement when requested. I am delighted with my new woks: they heat up quickly and maintain a high temperature, ideal for stir-frying and much better than the pan replaced. Having the smaller one is good for portion control too!”

Helpful Report

Posted 3 years ago

Dear Andrew, We are extremely pleased that you're happy with your woks, we hope you enjoy them for many years to come. Thank you for choosing to shop with us. Best wishes, Pete.

Posted 3 years ago

“I have just purchased a Dexam carbon steel wok. This is my second one - the first one lasted for over 15 years! The new one looks even better with its smart wooden handle. Well done Dexam!”

Helpful Report

Posted 3 years ago

Dear Bill, We are extremely pleased that you're happy with your new wok, we hope it serves you for many years to come! Thank you for coming back and for choosing to shop with us once more. Best wishes, Pete.

Posted 3 years ago

“The order arrived really quickly. I was very happy - especially with the price reduction on one of the items, which was considerable (and even the original price was very competitive).”

Helpful Report

Posted 3 years ago

Thank you for providing us with feedback, we are extremely pleased that you found what you were looking for with us. Thank you for choosing to shop with us and we hope to see you again soon. Many thanks, Pete.

Posted 3 years ago

“I have Coeliac disease and cant have normal ice cream cones. I ordered the plastic cones to try get the cone experience. To be hones I think kids will love the silly cones as they are fun colours.”

Helpful Report

Posted 3 years ago

Thank you for your valuable feedback, we are pleased that you found what you were looking for, we hope the kids will enjoy them, we love the colours too. Best wishes, Dexam Team.

Posted 3 years ago

“Order process was easy, shipping fast and customer service great. I ordered a small cooks knife which is hard to find so I was really pleased. Price is as I would expect for a premium product with good guarantee and I’m really pleased with the quality.”

Helpful Report

Posted 3 years ago

Thank you so much for providing us with feedback and your kind words, we are extremely pleased that you found what you were looking for with us, we hope you enjoy your knife for many more years to come. Thank you, Dexam Team.

Posted 3 years ago

“Fast delivery and excellent product”

Helpful Report

Posted 3 years ago

Thank you for your feedback and for choosing to shop with us. We are extremely pleased that you were happy with the overall process. Thank you. - Dexam Team

Posted 3 years ago

“Price delivery great but prints a bit smaller than I thought !”

Helpful Report

Posted 3 years ago

Dear Val, Thank you for your feedback, we are glad that you were happy with the overall delivery process and we apologise for the prints not being the size you have expect, rest assured we will work on presenting the imagery better. Thank you. - Dexam Team

Posted 3 years ago

“They were exactly what I wanted”

Helpful Report

Posted 3 years ago

Dear Ro Fri, Thank you for your kind review, We appreciate your feedback & thank you for choosing Dexam. Thank you. - Dexam Team

Posted 3 years ago

“Excellent in every way!! Price was very good and arrived 2 days after ordering. No issues what so ever.”

Helpful Report

Posted 3 years ago

Dear John, Thank you for your review we are extremely pleased that you were happy with the overall process, we hope your purchase serves you well for many years to come. Thank you for choosing to shop with us. Best wishes, Pete.

Posted 3 years ago

“Speedy delivery, great value for money. Love my spiralizer, so easy to use and love the variety of blades. Easy to clean and store.”

Helpful Report

Posted 3 years ago

Thank you for your review and for choosing to shop with us. We are pleased to hear you were happy with the overall process. The dish looks delicious! We hope to see you again soon. - Dexam Team

Posted 3 years ago

“Everything as it should be. Good service and communication”

Helpful Report

Posted 3 years ago