“
Darren from the returns team, told me I need to pay £160 for a return despite the sofa being of awful quality, and different to the warehouse, and the legs all being damaged upon fitting, not to mention the chips on my brand new flooring which cost £3k!
6.
”
posted 3 months ago
- N Dursun
“
Disgraceful company, with bad ways of doing business, getting money out of people by being obstinate, stubborn and helpful with returns.
”
posted 2 years ago
- Daniel Jastrzebski
“
I would not recommend using DFS- from the start their service was abysmal and their returns charges are not made clear on their website, which in my opinion, is hidden into the terms and conditions in a way is bound to deceive their customers.
”
posted 4 years ago
- Fiona Harrington
“
Expensive flat packs from DFS. I have a king size bed and 4 bed side tables to put together. The installation and removal of packaging was not offered. See the photo of my £199 bed side table. I have 13 pieces of nuts and bolts and 13 pieces of wood. Be aware that your furniture will arrive as a flat pack and they do not take returns as items are manufactured especially for you!!
”
posted 4 years ago
- Elizabeth Y
