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DHgate.com Reviews

1.4 Rating 986 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
DHGate seller: Redbud06. Shipped me product that did not look like the picture. Gave me a refund of $10.00. I paid $70.00 for the suit. The culture is different and see it as an insult if you ask for a refund even if they shipped you something that does not look like the picture. Their website is glitchie and will block you out of certain sites preventing you from uploading proof of scam. They are not willing to work with you.
posted 1 month ago - Anonymous
Scam scam scam. Ordered some cufflinks they took the order and took the money and then sent something completely useless and different from what was ordered despite requesting a refund , DHGate refused the refund and the seller got my money for junk . Never ever use this company. They advertise items they don’t have and never ever did . In Britain they would have been closed down long long ago . Just scamming Britains !!
posted 1 year ago - Anonymous
Do not use this Company nasty smelling perfume which gave me a rash and they refused a refund
posted 1 year ago - Anonymous
I disputed this with the seller ( who had a returns policy) and was told to finish the stitching myself and that they can’t refund as they don’t make a lot of money.
posted 1 year ago - Claire
Avoid, parcel not delivered, Royal Mail will only deal with company that sent my parcel, they will not put a claim in, so raise a dispute to get a refund of 0.1p for £40 item, they are a joke
posted 1 year ago - Anonymous
I purchased a wedding dress from DHGate. They sent me the wrong dress. They said if I return it then they will reimburse me for the shipping and the dress. I sent the dress back to China! Never got my refund. So I paid for a dress I never received plus shipping the old one back. I will never buy anything from them again.
posted 1 year ago - Anonymous
Item never recieved no refund...they won't give refund until I send photos and evidence'. I am out over 500.00
posted 1 year ago - Ed Luft
It’s all around scam China lets there sellers rip off anyone ,create loopholes to never return or refund anything ,they leave the sellers all the power to rip off as many merchants as they can so beware !
posted 1 year ago - B can
Fradulent company with fake sellers. They give 1 tracking number for all the packages. Because it is easy to make fake shipments. Neither sellers nor the company take the ownership and refund your money.
posted 1 year ago - Anonymous
Purchased a watch. Couldn't adjust the hands to set time. Band fell apart. Trash. Seller refused refund and return. Trash.
posted 1 year ago - Anonymous