DHgate.com Reviews

“ I disputed this with the seller ( who had a returns policy) and was told to finish the stitching myself and that they can’t refund as they don’t make a lot of money. ”

“ BEWARE! difficult refunds and returns if you receive defective items! extremely difficult and the worst thing is the dispute representative is terrible at handling such case. They even advised me to take the partial refunds and keep the defective items instead of returning the order and claiming a full refund. very disappointing! ”

“ Chinese goods can be excellent and excellent value but one needs an effective returns and dispute resolution system: they don't! They are allegedly sending me and inadequate US$20 in lieu of return which I did not agree. ”

“ Money back warranty if any problem or returns. ”

“ The seller was a nightmare to deal with, they would not provide me with a returns postage label for me to post the shoes back to them and also would not provide a refund until they received the shoes. ”

“ And the original page in regards to the returns and disputes, it says how you can fix that, but they were never able to help me and like I said they have blocked me and I have no way to fix this issue now. ”

“ Scammy website. Sellers are scammers. Product image does not match product that is delivered. Sellers refuse to provide any returns or refunds even it is guaranteed in the sales page. DHGate does not help with disputes and will make it very difficult to get a resolution. DO NOT purchase from sellers on this website, you will most likely be scammed like everyone else that posted reviews here. ”

“ Do not buy from this company! They are selling products from third parties so that the original manufacturer will not honor a refund warranty. Returns/refunds are impossible. ”

“ I informed customer service several times that I wished to return the gown because it was not what I ordered, but she refused to provide instructions on returns. ”