“
the annoying thing is dhgate customer service team don't find it strange and odd that this is happening you pay for something but you can't get your money back for ages.
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posted 4 years ago
- Darren hearn
“
Excellent customer service....DHgate responded to my email immediately... I was in contact with Sam (dhgate customer service rep) throughout the whole process... I would definitely do business with them again
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posted 4 years ago
- Stephen
“
and their customer service is horrible there is no buyer protection they side with the seller everytime no matter what they ask for proof of your claims.
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posted 5 years ago
- Sonny Chornley
“
I had a custom made Mother of the bride dress made and it came out PERFECT!! Great communication and customer service.
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posted 5 years ago
- Anonymous
“
I just wanted to say thank you to the customer service agent who helped me out yesterday she opened a dispute for me and a hour later she got me a total refund from a seller who was not being honest to me.
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posted 5 years ago
- Erik T
“
It took awhile to get my payment method approved and had quite a difficult time with customer service but I did receive a quality item at half the expense I could find anywhere else. Frustrated but satisfied in the end.
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posted 5 years ago
- Anonymous
“
Well the seller also had an idea to share with me telling me to go to dispute resolution and claim item not as described When I told customer service what they told me to do, the rep told me I would have automatically lost the dispute and the money would of been credited to the seller.
”
posted 6 years ago
- Shawn
“
Very efficient fast service. Easy to navigate website and explains everything. Prices are fantastic blows all competion out of the window Highly recommend
”
posted 7 years ago
- Shane John Simpson
