“Service and help are good. I just don't understand how the sensors being 20 to 30 pts off is okay, especially when you are dealing with insulin and doctors tracking readings. That's a lot for a diabetic. At least that is what they tell us when we call.”
Dear Dennis,
Thank you for sharing your feedback with us about your recent order from diabeticsuppliesunlimited.com. We truly value your input as it helps us improve our services.
We sincerely apologize for the mix-up with your sensors. It's important to us that our customers receive exactly what they expect, and we understand how frustrating it can be to receive an incorrect item. Since the issue has been resolved please kindly reconsidering your review
We appreciate your business and hope to serve you better in the future.
Best regards,
[Your Name]
Customer Support Team
Diabeticsuppliesunlimited.com
“Whenever I have ordered from Diabetic Supplies Unlimited I have been very satisfied. They get your order out for shipment very quickly. I will keep on using them when I have to.”
Dear Fabio,
Thank you for reaching out and sharing your concerns regarding your recent experience with diabeticsuppliesunlimited.com. We truly appreciate your feedback, as it helps us understand where we can improve.
We are very sorry to hear that your item arrived damaged and that you have not received the assistance you need. This is certainly not the service we strive to provide, and we understand how frustrating this must be for you. Your satisfaction is important to us, and we want to make things right.
We encourage you to contact our customer support team directly at [customer support email/phone number] so we can address your issue and find a resolution as quickly as possible. Thank you for your patience, and we hope to restore your confidence in us.
Best regards,
[Your Name]
Customer Support Team
Diabeticsuppliesunlimited.com
“As a 70 year old diabetic who isn’t on insulin and doesn’t have dangerous lows—only dangerous highs—the price of my Freestyle Libre 3 was not only affordable, compared to my local pharmacies, but arrived quickly. It also was easy to order. I highly recommend them.”
