“First time buyer and the format of the web page was very easy to navigate, and I receive exactly the supply and item that I request. The merchandise was properly package And arrive on time as I was informed.”
Dear Debbie,Thank you so much for taking the time to provide your valuable feedback on diabeticsuppliesunlimited.com! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our website.
At Diabetic Supplies Unlimited, customer satisfaction is our utmost priority. We are thrilled to know that our efforts to make our customers happy are paying off. Your feedback reassures us that we are on the right track.
If you ever need any assistance or have any further queries, please don't hesitate to reach out. Our dedicated customer support team is always here to help in any way we can. We pride ourselves on delivering personalized and friendly service, just as we have done for you.
Once again, thank you for your kind words and for choosing diabeticsuppliesunlimited.com. We look forward to serving you again in the future!
Warm regards,
[Your Name]
“My first CGM ever... I'm very happy with it! the device was very easy to order most of all.
I do recommend you purchase some sort of patch to preserve the device stickto the skin.
I used some called skin grip, there are liquid aplicators as well. nice!”
“Hello, I had a very bad experience since they sent me the package but I never received it. I sent them messages and called them and they never answered me. The truth is, I felt scammed by this company.”
Dear Leonel,Thank you so much for taking the time to provide us with your feedback regarding your experience with diabeticsuppliesunlimited.com. We truly appreciate customers like you who help us identify areas for improvement.
We sincerely apologize for the unfortunate situation you encountered, as it is never our intention to leave our customers feeling scammed or ignored. We understand how frustrating it can be to not receive a package, especially when attempts to contact us go unanswered.
In order for us to rectify this issue and make things right, we kindly request for you to provide us with further details regarding your order. This will help us investigate the matter thoroughly and expedite a solution. Whether it be your order number, tracking information, or any other relevant details, we would greatly appreciate any information you can provide.
Again, we extend our deepest apologies for the inconvenience caused, and we genuinely appreciate your patience and understanding. Our team is committed to resolving this matter promptly, and we value your input in helping us improve our services.
Please feel free to reach out to us directly at [customer support email/phone number] so that we can address your concerns personally.
Thank you once again, Leonel, for bringing this matter to our attention. We look
“I was very excited to find a place where I could purchase the sensors my husband's uses for such a good price. My only problem with the order is that I paid an extra charge for 2 day delivery and it took longer. I ordered on a Saturday so I figured it wouldn’t get processed until Monday and I thought I would receive it Wednesday. It didn’t come until Friday. However, I will use this company again when he needs an extra sensor. Now that I’ve found them I’ll order as soon as something happens and he has to change the sensor before the 10 day usage period.”
“Recently I received two Libre 3 sensors. I have been using these for quite some time and have never had problems. The two that I recently ordered have not been consistent at all. These sensors fluctuate terribly. I have used them in conjunction with finger sticks and they are off by 50 to 60 points.
I truly don’t think I’ll be ordering from this site again.”
“I really don't give five stars unless something really "fantastic" happens. That being said, job well done on getting my order to me in a timely manner. I will probably order from this company again...”
“My wife, a 68 year Type 1 diabetic, occasionally has a sensor that doesn't work right or has an Xray or operation and we are allowed one every 10 days. I like to keep them in hand for emergencies listed above. They are expensive but hang the expense - when you need them, you need them. The pump has kept her blood sugars in normal range. Going off the pump because of lack of supplies is not an option. I was impressed by now quickly the sensors arrived as the sensor she was using had expired 2 days later!”
Dear David, Thank you so much for taking the time to share your feedback on diabeticsuppliesunlimited.com. We truly appreciate customers like you who provide valuable insights into their experiences.
We sincerely apologize for the misunderstanding regarding the pricing of our refills. We understand that a total of $104 for just one refill is far too expensive, and we apologize for any inconvenience this may have caused you.
We genuinely value your opinion and would love to make things better for you. Could you please provide us with more information on how we can improve our pricing structure or any other aspect you think needs attention? Your input will help us enhance our services and ensure that such issues are resolved.
Once again, thank you for bringing this matter to our attention. We are grateful for your support and are committed to addressing any concerns you may have.
Best regards,
[Your Name]
“Highly reliable service. There was an incident where UPS lost my parcel. Without hesitation, the seller promptly sent a replacement. Later, when the original lost parcel was eventually found and delivered to me, I proposed to pay for this additional item. However, the seller generously was happy me to keep it at no extra cost.”
“I’ve paid a little more than other sites but these guys never let me down. I’ve always gone back because I trust them and the extra I pay is worth it to me. You pay for what you get. It’s a saying because it’s true.”
“I ordered from Diabetic supplies because the first place I tried to buy from dropped the ball and God knows where they sent my sensor. Diabetic supplies got me the sensor in 3 days. No problems or excuses.
I will definitely buy my future sensors from Diabetic supplies”
“Arrived within 4 days and was exactly what I needed. The pharmacy I go through always seems to be "Out of stock" when I need to reorder and it's nice to find a place that is reliable and quick. Satisfied with order. No problem with sensors. First out of three still working.”
