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Digital Direct Reviews

1.6 Rating 130 Reviews
15 %
of reviewers recommend Digital Direct
1.6
Based on 130 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
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Digital Direct 1 star review on 13th September 2025
Andrew
Digital Direct 1 star review on 11th September 2025
Igrinc.org
Digital Direct 1 star review on 31st August 2025
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Digital Direct 1 star review on 10th May 2025
Mercy
Digital Direct 1 star review on 5th May 2025
Kf799345
Digital Direct 1 star review on 5th May 2025
Kf799345
Digital Direct 1 star review on 4th May 2025
Marian
8
Anonymous
Anonymous  // 01/01/2019
All thanks to your firm
Digital Direct 2 star review on 12th July 2025
Helpful Report
Posted 5 months ago
I paid 'upfront' for a Sony TV, IT NEVER ARRIVED!!!! After numerous phonecalls, 3 days off work (waiting for delivery) Paid £699.01 plus £29.99 delivery, 15 days later, the T.V. has still not arrived. I have cancelled the order, but have had to argue with the ´Help Desk´, to get my money credited back into my account, prior to the T.V. being returned to them by the carrier. At the time of the latest phone call, they could not tell me where the T.V. was! Absolute Rubbish. Don´t use this company to purchase anything. Written On Unbeatable.co.uk By FOSTER -
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Posted 13 years ago
I have you used many companies online up to this point and have always been pleased with the items I have received and with the customer service. Then I ordered from digital Direct. I ordered an AV amp from this company in January and come March had yet to take delivery of the unit. Not only have I waited an exceptional amount of time but not once did Digital Direct think to contact me after taking over £1000 from me the day I ordered. They maybe cheap but as the old saying goes You Get What You Pay For and in this instance its crap service... Written On Unbeatable.co.uk By sbeety -
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Posted 13 years ago
Digital Direct is rated 1.6 based on 130 reviews